A:Answer The Cync app is entirely free, there are no fees of any kind associated with our app. We are concerned, and appreciate you bringing this to our attention. A member of our team would like to speak with you to confirm the device you received is ours. We would also like to verify the statements about a payment being necessary, as this is false information. Please do not sign up for any app that states that it is Cync and requires payment. We strongly urge that you reach out to us directly at 1-844-302-2943 to follow up on this. -Cync Support Team
