A:AnswerYou can remotely control the bulbs, as long as you leave the light switch on all the time. (No special switch needed). Use the app to operate the bulbs, or you can use voice control, if you've linked your account with Alexa or Google Home.
A:AnswerHi there thanks for reaching out to us. Our C by GE Direct connect Light bulbs work seamlessly with Alexa as they do not require you to need a hub they just connect directly and should be discoverable and controlled within the Alexa app via voice as well.
A:AnswerHi SmartHomeGuy, thanks for reaching out to us. The Soft White bulbs are only dimmable. However, the tunable white C by GE bulbs allow for a full customization between 2000k to 7000k which means daylight to candlelight. If you have any further questions please feel free to reach out to us at (1-844-302-2943) or by emailing us at [email protected]
A:AnswerThe Cync app is entirely free, there are no fees of any kind associated with our app. We are concerned, and appreciate you bringing this to our attention. A member of our team would like to speak with you to confirm the device you received is ours. We would also like to verify the statements about a payment being necessary, as this is false information. Please do not sign up for any app that states that it is Cync and requires payment. We strongly urge that you reach out to us directly at 1-844-302-2943 to follow up on this. -Cync Support Team
A:AnswerHi Jess, thanks for reaching out. Yes you can control these out of home as they connect to your home wifi network and are controlled via the app.
A:AnswerYou need to download C by GE app on your phone. The app will walk you thru the setup and you can choose to link with your Google home devices (and Alexa), or control thru the app itself.
