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Questions & Answers

Page Showing 1-12 of 12 questions
  • QuestionWhat type of WiFi network is required for this smart dimmer switch?

    • Answer This smart dimmer switch requires a 2.4 GHz WiFi network for operation.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the motion sensing feature help save energy?

    • Answer The motion and ambient light detection feature turns lights on or off based on the amount of natural light or motion in the room, saving energy.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this Cync Smart Switch compatible with Google Home?

    • Answer Yes, this smart switch connects directly with Google Home devices without needing a separate hub.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow can smart lighting save energy?

    • Answer You can schedule your lights to automatically turn off while you're away during the day and turn on right before you get home at night so you can enter a well-lit house without leaving the lights on all day.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this smart dimmer switch require a neutral wire for installation?

    • Answer No, this smart dimmer switch does not require a neutral wire and works with common residential wiring, although it does require a ground wire.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the minimum wattage requirement for bulbs used with this dimmer switch?

    • Answer The minimum wattage requirement for bulbs used with this dimmer switch is 15 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control multiple lights from one switch?

    • Answer Yes, you can pair the dimmer switch with Cync or C by GE Smart Bulbs in other fixtures and control them all from one wall switch.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this work with LED Florissant lights

    Asked by Anonymous.

    • Answer Thanks for this great question! Cync Dimmer + Motion Sensor Smart Switches are designed to be used with LED bulbs. To check if your bulbs are compatible, please feel free to contact us directly at 1-844-302-2943. We'd be glad to help! -Cync Support

      Answered by Cync Support

  • QuestionWill this work on a switch that powers a light and a fan?

    Asked by Jay.

    • Answer Thank you for this great question! Our Cync Wired Dimmer Switch is not compatible with ceiling fans however it can be used to control light fixtures. We offer a Wired Fan Speed Switch that can be used to control ceiling fans separately. Please feel free to reach out to us directly if you have additional questions. -Cync Support

      Answered by Cync Support

  • QuestionCan I use 2 of these on a 3 way switch?

    Asked by Anonymous.

    • Answer Thank you for reaching out! If using these switches in a 3-Way switch it is a requirement to use 2 of these switches in your 3-Way setup. Feel free to contact us at 1-844-302-2943 if you have any further questions! -Cync Support Team

      Answered by Cync Support

  • QuestionDo these work on multiple switch banks? Like if I want to connect it to 1 switch in a 3 switch bank. Would the multiple bank cover work?

    Asked by Jodie.

    • Answer Hi Jodie, yes you can use a multi cover faceplate for this switch as it is standard size if that is what you are asking. If you are intending to use this in a 3 way switch setup you will need 2 C by GE smart switches in that setup. Feel free to contact us directly if you have any further questions at 1-844-302-2943 or [email protected]. -C by GE Supportst aug

      Answered by Cync Support

  • QuestionCan this be used with 3-wire homes?

    Asked by Todd.

    • Answer Great question, Todd! This Smart Switch is 3-wire compatible. Thank you for submitting your question.

      Answered by Cync Support