“I did a factory reset of a Galaxy J3 phone without backing up the data. Can you recover my text messages and contacts?”
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Hi there. Thanks for your question. I'm sorry to hear about your phone's data. It's possible to recover the data. We would need to see it either in our Geek Squad or in your store's mobile department. Please get in contact with your local store to see if either of those are possible. You can find information about your local store at www.bestbuy.com/storelocator.
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