Questions & Answers

Q: QuestionWhat is the weight of the bezel?

• A:Answer The weight of the Alloy Prismatic Bezel for Samsung The Frame TV - 65' is 5 pounds.

Q: QuestionWhat is the manufacturer's warranty for the Deco Alloy Prismatic Bezel?

This question was asked about the related product: Deco TV Frames - Alloy Prismatic Bezel for Samsung The Frame TV - 65" - German Silver

• A:Answer The Deco Alloy Prismatic Bezel for Samsung The Frame TV - 65' has a 1-year manufacturer's warranty on parts and nowarranty on labor.

Q: QuestionWhat is the depth of the bezel?

• A:Answer The Alloy Prismatic Bezel for Samsung The Frame TV - 65' has a depth of 1.125 inches.

Q: QuestionHow long is the manufacturer's warranty?

• A:Answer The manufacturer's warranty for parts is 1 year. There is no warranty for labor.

Q: QuestionIs the bezel made in the USA, and if so, where are the components sourced?

• A:Answer The Alloy Prismatic Bezel for Samsung The Frame TV is made entirely in the USA. The aluminum molding is extruded andforged in Tennessee, and each frame is hand-made and tested in Massachusetts.

Q: QuestionIs the Deco Alloy Prismatic Bezel compatible with TVs other than the 65-inch Samsung Frame TV?

This question was asked about the related product: Deco TV Frames - Alloy Prismatic Bezel for Samsung The Frame TV - 65" - German Silver

• A:Answer The Deco Alloy Prismatic Bezel is only compatible with Samsung The Frame TVs, including the 65-inch model. The productdescription and specifications explicitly state this compatibility.

Q: QuestionDoes the motion sensor on the tv still work?

Asked 3 years ago by Gretchen.

This question was asked about the related product: Deco TV Frames - Alloy Prismatic Bezel for Samsung The Frame TV - 65" - Graphite

• A:Answer No, I bought this and now have to return it because it blocks the sensor. Looks cool, but the whole point of the tv is the artwork for me.

  Answered 1 year ago by Anonymous

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