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Thank you for your question. Touch screens are working on this model. If you are experiencing issues, please use the link below to troubleshoot. https://dell.to/4e2YJm9
Sorry, there was a problem. Please try again later.Try checking under Device Manager for errors, and/or use the Troubleshooter. Also, if you search the computer for "how to turn on touchscreen," it will tell you how to turn it on (in case it somehow got accidentally turned off).
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