Questions & Answers

Q: QuestionAnybody have any issues with the hinge on this laptop? I've read about some issues with cracking from the hinge - generally just after the warranty period ends.

Asked 5 years ago by BLake.

• A:Answer Hello! Our hinges are reinforced and built to last. If you have any additional concerns around quality, I recommend you reach out to @dellcaressupport on social for more information. You can also purchase an extended warranty through Best Buy at the time of purchase.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionAre there any warranties that come with this computer that do not need to be bought separately?

Asked 5 years ago by Audrey.

• A:Answer Hello Audrey! All of our new laptops come with a one year limited manufacturer's warranty. Best Buy has additional warranty options you can add at the time of purchase.

  Answered 5 years ago by YourDellTeam

  
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Q: Questionhow much ssd does this have? does it have microsoft office 365

Asked 5 years ago by Stockles88.

Q: QuestionHow much memory does this laptop support? Does it also support an M.2 PCIe SSD?

Asked 5 years ago by lueww.

Q: QuestionIs the keyboard backlit ?

Asked 5 years ago by Karthikeya.

• A:Answer No

  Answered 5 years ago by Chevytech317

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Q: QuestionDoes this laptop have a matte or glossy screen? Thank you.

Asked 4 years ago by Lisa.

• A:Answer The display has Anti glare coating.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionWhat happens to Windows Pro (Excel, Word, etc.) after 3 months as identified in one of the answers?

Asked 5 years ago by Mary.

• A:Answer This system is shipped with Windows 10 Home x64 bit operating system. The system is shipped with the Microsoft Office 30 Day Trial pack.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionIs that model also SSD PLease or do u have it in SSD FORM

Asked 5 years ago by Samo.

• A:Answer Yes, you can do 1tb or more. https://www.bestbuy.com/site/samsung-860-qvo-2tb-internal-sata-solid-state-drive-with-v-nand-technology/6317303.p?skuId=6317303

  Answered 5 years ago by Thayes67

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