Questions & Answers

Q: QuestionAre the webcam, speakers and microphone all built in?

Asked 5 years ago by Hector.

• A:Answer Yes, it does come with built in webcam, speaker and microphone.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionWHAT ABOUT VIRUS PROTECTION? DOES IT DO THIS AUTOMATICALLY OR DO YOU HAVE TO BUY THIS?...........DOES IT HAVE ALEXA ON IT?................HOW IS THE TECH SUPPORT WITH DELL? HOW CAN I GET SOMEONE TO SET THIS UP IN MY HOME AND I NEED A PRINTER ALSO?

Asked 5 years ago by PinkRose.

• A:Answer It comes with Trend Micro Internet Security for 3-devices with 6 Month Subscription. You can install Alexa through the Microsoft store and your warranty with Dell covers 1 year warranty on parts and labour. Please get in touch with the geek squad if you need PC installation service at home and they will be able to suggest the right printer for you as well.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionDoes this have a headphone jack and how do I control the volume?

Asked 5 years ago by Vanessa.

• A:Answer Yes it does in the back of the monitor. The volume is controlled in the right hand bottom of the screen with the volume icon.

  Answered 5 years ago by SilverfoxVerified Purchase

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Q: QuestionIs the stand removable for transport? How heavy without stand?

Asked 5 years ago by WorkAtHome.

• A:Answer It does not appear to be removable, and I have no idea about the weight. Check the overall weight in specifications. The stand does allow you to tilt the screen.

  Answered 5 years ago by KmattesVerified Purchase

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Q: QuestionHOW MANY USB PORTS DOES THIS COMPUTER HAVE? THE DESCRIPTION SAYS IT HAS ONLY "ONE" I'VE NEVER SEEN A COMPUTER WITH LESS THAN 4. THANKS

Asked 5 years ago by BQ.

• A:Answer Hello! This has four USB ports. One is a USB 2.0 type A. You can find the full port list under the specifications at the bottom of the product page.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan a 2nd screen be setup using HDMI, and a wireless keyboard & Mouse?

Asked 5 years ago by Mary2020.

• A:Answer Hello Mary! Yes. You can use an additional monitor. This All-In-One has two HDMI ports and plenty of USB ports. Your wireless keyboard and mouse should require USB ports, and if you are purchasing one of our monitors, it will come with the needed HDMI cable.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionWill this computer support dual screens?

Asked 5 years ago by Corona225.

• A:Answer Hello! Yes. Absolutely. This has two HDMI ports as well as several USB ports. You should have no trouble connecting two monitors with the existing ports. If needed, you can also purchase an adapter to increase your ports.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionDoes this computer have speakers?

Asked 5 years ago by Dave.

• A:Answer Hello! Yes! This All-In-One does have built in speakers.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionIs this computer eligible for windows 11 upgrade?

Asked 8 months ago by Betty.

Q: QuestionDoes this product come with Microsoft word installed?

Asked 3 years ago by Msqueen.

• A:Answer No

  Answered 11 months ago by LauraW

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Q: QuestionAre any dell monitors compatible with this computer?

Asked 3 years ago by Cuca.

• A:Answer Dell monitors with HDMI connectors would be compatible with this computer.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionI need to download a software and I have the cd for it but since it has no cd slot what can I do it’s now letting me download it online it’s not showing up? it has no cd slot. I had no clue about that.

Asked 3 years ago by Anax3.

• A:Answer We understand your concern. There are two option. First, an external USB CD/DVD drive need to be purchased and connected to this system to read/write CDs and DVDs. (Dell recomends DW316 model for this system). The other option is to transfer the file from the CD to a Flash driver or external memory card using the optical drive in a different system. Then, install it in this system.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionCan this computer run genshin impact?

Asked 3 years ago by vivi.

• A:Answer The system configuration is not adequate to run Genshin Impact.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionHow do I load photos from my iPhone?

Asked 3 years ago by jtp1.

• A:Answer The photos from iPhone could be transferred to this system through WiFI or Bluetooth connectivity. You could also use a USB-C to USB - A cable to access the photos in the iPhone.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionCan this AIO pc be upgraded to Windows 11?

Asked 3 years ago by SCT.

• A:Answer Yes, this Inspiron 5490 All-in-One system could be upgraded to Windows 11.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionDoes this offer free upgrade to Windows 11?

Asked 3 years ago by keyboardlady.

• A:Answer Excellent

  Answered 3 years ago by RobotVerified Purchase

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Q: QuestionAm I able to swap out the keyboard and mouse if I don't like them? Will it connect to other wireless keyboards and mice?

Asked 4 years ago by Chrissy24.

• A:Answer Yes

  Answered 3 years ago by Bullock

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Q: QuestionWhat is the difference between the i5400-3873 and the i5490-3930

Asked 4 years ago by Gary.

• A:Answer The Inspiron 5400 is a slightly upgraded model with higher RAM(32 GB) and SSD Storage(2 TB) than 5490 (16 GB and 1 TB respectively). Also, 5400 comes with the options for Intel Iris Xe graphics or NVIDIA GeForce MX 330 but the options in 5490 are Intel UHD Graphics 620 or NVIDIA MX110. With respect of Bluetooth connectivity 5400 comes with 5.1 connectivity while 5490 comes with 5.0.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionWhat does “open box” refer to or what does that mean?

Asked 4 years ago by Anonymous.

• A:Answer The term "open box" refers to refurbished products from Best Buy. This is further classified into, Open-Box Excellent, Open-Box Satisfactory and Open-Box Fair. For more details on each of these classification, you can scroll down this product page or contact the Best Buy support team.

  Answered 4 years ago by YourDellTeam

  
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