“got this combination but mouse stop working. Exchange the battery, updated drivers but nothing is resolving the problem. Any ideas suggestions?”

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• The keyboard and mouse has three different channels to pair to three different devices. Make sure both keyboard and mouse are set to channel 1.

  Answered by 2Soul 3 years ago

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• We are sorry for the exprience. Please reach out to the Dell technical support team to review and resolve this issue. They are available 24/7 on Facebook and Twitter(@Dellcares).

  Answered by YourDellTeam 3 years ago

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