Questions & Answers

Q: QuestionWhat is the laptop made of, aluminum or plastic!

Asked 4 months ago by Erin999.

• A:Answer aluminum body

  Answered 4 months ago by omrajpureVerified Purchase

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Q: Questionwill it support external moniter so i can have bigger or multiple screens

Asked 5 months ago by Lorn.

• A:Answer Yes

  Answered 4 months ago by RaulRVerified Purchase

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Q: QuestionIs there an ethernet port in this computer?

Asked 6 months ago by Anonymous.

• A:Answer No, ethernet port is not available. We recommend using a USB Type A / Type C to ethernet adapter to connect the LAN cable.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionThe specs say no NPU. When doing further research it seems like it should have an NPU since it is a Copilot+ PC and has the Intel Core Ultra 7 256V. Does it truly not have an NPU or was this an error in the Best Buy specs?

Asked 7 months ago by CuriousShopper.

• A:Answer You're absolutely right to question the listing, it appears to be incorrect or incomplete regarding the NPU. This laptop does include an NPU (Neural Processing Unit). The Intel Core Ultra 7 256V is part of Intel’s Core Ultra Series 2 (Lunar Lake), which integrates the Intel AI Boost NPU. We apologize for the inconvenience caused due to this and we thank you for highlighting this to us.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionWhat docking station is compatible with this computer?

Asked 7 months ago by Steds.

• A:Answer The following docks are compatible: Dell Pro Docks: Dell Pro Dock WD25, Dell Pro Smart Dock SD25, Dell Pro Thunderbolt 4 Smart Dock SD25TB4, Dell Pro Thunderbolt 5 Smart Dock SD25TB5. Other Compatible Options: Dell Universal Dock UD22 (USB-C, DisplayLink-based). Dell WD19S or WD22TB4 (USB-C/Thunderbolt 4). Dell D6000 (Universal dock with USB-C and USB-A support).

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionCan anyone drop me the link for the charger? I would like to buy a spare.

Asked 9 months ago by LappyTop.

• A:Answer The compatible charger would be 65 W, USB-C. There is no link from Bestbuy for a Dell charger off this specification.

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionIs email included with software?

Asked 9 months ago by Eddy.

• A:Answer Windows includes a built-in Mail app for managing email

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionDoes Windows 11 come installed?

Asked 10 months ago by Jesse.

• A:Answer Yes, Windows 11 Home

  Answered 10 months ago by SherrySVerified Purchase

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Q: QuestionCan I plug in dual monitors?

Asked 10 months ago by LloydP.

• A:Answer Yes

  Answered 10 months ago by Joy Systems

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Q: QuestionWhat is the maximum RAM capacity?

Asked 1 year ago by GLEE.

• A:Answer 16GB

  Answered 1 year ago by Joy Systems

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Q: QuestionCan it be connected to another screen

Asked 7 hours ago by Ajit.

Q: QuestionCan you get a docking station to add additional screens?

Asked 15 hours ago by LOBO1969.

Q: QuestionWhere the heck is the refresh button?

Asked 1 day ago by None.

Q: Questiondoes it have antiglare screen

Asked 2 days ago by alli.

Q: QuestionWhat would be the best type of wireless mouse for this laptop.

Asked 1 week ago by Hammer.

Q: Questionwhere I can find a PDF manual ? just bought one LDB06250-71 Plus 16" U7 16/1 and in box there was NO information about ANYTHING including outside the laptop there is no place saying Dell 16 !? Thank you

Asked 1 week ago by Anonymous.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer We apologize for any inconvenience caused. It’s normal with newer Dell laptops that you won’t find a traditional printed manual in the box. Dell has largely moved to digital documentation. In your package, you should have received a small piece of paperwork that includes a QR code. This paper typically doesn’t look like a full manual; it’s just a quick-start or regulatory leaflet. Scan the QR code using your phone. The QR code takes you directly to your Dell product support page, where you’ll find: User manuals (PDF downloads), Drivers & BIOS updates, Setup guides and troubleshooting articles, Full product details for your exact model.

  Answered 4 days ago by YourDellTeam

  
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Q: QuestionCan it play online World of Warcraft?

Asked 2 weeks ago by Bain83.

Q: QuestionDoes it have a camera and microphone for meetings?

Asked 2 weeks ago by Milo.

Q: QuestionWhat is the camera details 720 0r 1080 or?

Asked 3 weeks ago by Zule.