Questions & Answers

Q: QuestionWhat is the refresh rate of the screen on this laptop?

• A:Answer The refresh rate of the screen is up to 120Hz.

Q: QuestionHow many CPU cores does this laptop have?

• A:Answer This laptop has 16 CPU cores.

Q: QuestionWhat type of memory does this laptop use?

• A:Answer This laptop uses LPDDR5X type of memory.

Q: QuestionDoes this laptop have a camera?

• A:Answer Yes, this laptop has a front-facing camera.

Q: QuestionWhat kind of audio technology does this laptop use?

• A:Answer This laptop uses studio quality tuning with Waves MaxxAudio Pro and Waves Nx 3D audio.

Q: QuestionCan the memory of this laptop be expanded?

• A:Answer Yes, the system memory RAM is expandable to 64 gigabytes.

Q: QuestionDo you recommend security software for this computer?

Asked 1 week ago by MHB2.

• A:Answer It depends on your usage. The windows operating system includes Windows defender security feature.

  Answered 1 week ago by YourDellTeam

  
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Q: QuestionWhat operating system comes with this laptop?

Asked 1 week ago by ilviolino.

• A:Answer The laptop is shipped with Windows 11 Home Preinstalled.

  Answered 1 week ago by YourDellTeam

  
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Q: QuestionWhat is the weight on the model with the RTX 5050 in it? I cannot find it anywhere and do not think the weight on Best Buy’s site is correct.

Asked 2 weeks ago by Jawilli5.

• A:Answer It is approximately between 2.06 – 2.11 kg (4.56 – 4.65 lbs). Weights vary depending on configurations and manufacturing variability.

  Answered 2 weeks ago by YourDellTeam

  
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Q: QuestionIn the Above answers, it is mentioned that the unit has 3 x Thunderbolt 4. In the next answer it says that it has Thunderbolt 5. Which is correct

Asked 3 months ago by Liam.

• A:Answer We apologize for the confusion and thank you for highlighting this. The laptop features Thunderbolt 4 USB C Ports.

  Answered 2 months ago by YourDellTeam

  
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Q: QuestionDoes the Dell Premium 16 " with RTX 5060 have 4K OLED screen resolution?

Asked 3 months ago by Justaguy.

• A:Answer Yes, this laptop features 4K OLED Touchscreen display.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionDoes the Dell Premium 16" with RTX 5060 have 4K OLED graphics

Asked 3 months ago by Justaguy.

• A:Answer Yes, this laptop features 4K OLED Touchscreen display.

  Answered 3 months ago by YourDellTeam

  
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Q: Questiondoes it have a usb a port or capability

Asked 4 months ago by TechLover.

• A:Answer No, this laptop does not have a built‑in USB‑A port. It includes 3 × Thunderbolt 4 (USB‑C). Hence you can use Type C to Type A adapter to connect any USB Type A peripherals.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionDoes this have an m.2 hard drive and also, what kind of USB ports does this have? Thank you!

Asked 4 months ago by MockingBird.

• A:Answer Yes, it has an M.2 Hard drive. On the left side there are Two Thunderbolt 4 (Up to 120 Gbps) ports with Power Delivery and DisplayPort Supports DisplayPort 2.1, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 120 Gbps with Bandwidth Boost. One the right side it features a microSD-card slot v7.1 and one Thunderbolt 5 port with same properties as the ones on the left side.

  Answered 2 months ago by YourDellTeam

  
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Q: QuestionCan i hook a printer and scanner to this laptop

Asked 6 months ago by Anonymous.

• A:Answer Yes, you can connect any printer that is supported by windows 11 operating system connected via Wi-Fi / USB.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionHow can I transfer all my data, passwords, appsa, etc from my older XPS 13 to this new one

Asked 8 months ago by Transfer.

• A:Answer Absolutely

  Answered 6 months ago by Tiburon

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