Questions & Answers

Q: QuestionHow long does the battery last on this device? And is it a great laptop for coding and programming?

Asked 5 years ago by Gadgettester.

• A:Answer Battery lasts about 10-12 hours depending on your configuration. I do programming in VBA and it works great for me.

  Answered 5 years ago by WayneWVerified Purchase

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Q: QuestionIs it possible to increase the RAM to from 16gb to 32 gb and the SSD from 512gb to 1tb?

Asked 6 years ago by Charly365.

• A:Answer Yes, ram and ssd are upgradable.

  Answered 6 years ago by Aykut

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Q: QuestionIs this the new model with the camara on top?

Asked 6 years ago by Time.

• A:Answer Yes

  Answered 6 years ago by Mymattu

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Q: QuestionIs this OLED display laptop?

Asked 6 years ago by Hasnain.

• A:Answer No, this version is not. The OLED screen is not a touchscreen.

  Answered 6 years ago by BigTex

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Q: QuestionDoes the touch screen support Dell active pen?

Asked 6 years ago by Anonymous.

Q: QuestionDoes this item definitively come with an RGB Backlit keyboard, as cited on the product page in the "Overview" section?

Asked 6 years ago by NewHireOnFire.

Q: QuestionWhy is this a gaming laptop

Asked 6 years ago by Timmy12345.

• A:Answer I am not sure why the description shows this as a gaming laptop. Many reviews of this system show it can game with some tweaks and reduction in game performance options but it can get too hot quickly and should not be considered a gaming laptop when compared to other systems which are true gaming laptops.

  Answered 6 years ago by CFH2018

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Q: QuestionWhen will this be in Stock ? ??

Asked 6 years ago by Anonymous.

• A:Answer As cited by the shipping availability on the product page, as of this writing on 09/22/2019, states that it's available for order and have shipped to your nearest store for pickup, by 10/04 or earlier/later, depending what warehouse the item will be shipped from. I recommend to check with your nearest Best Buy retail on exact information.

  Answered 6 years ago by NewHireOnFire

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Q: QuestionWhen will this item be back in stock? I'm interested in purchasing this item

Asked 6 years ago by Trunkmuzik561.

Q: QuestionWhen will this laptop be in stock? It released over a month ago? Best buy never had it in stock, so how is it sold out? If l have to go through Dell to purchase this laptop, i will cancel my credit line with best buy because it will be useless....

Asked 6 years ago by Ashe.