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Pull the AC plug and wait a few minutes to reset. Power back on and all should be good.
Sorry, there was a problem. Please try again later.Hello. I suggest checking to make sure you have the correct remote. The model number for the remote for the AVR-S570BT is RC-1254. Otherwise, speak with Best Buy if it is a recent purchase. Alternatively, here is the phone number for our Customer Care Team. They are on hand to assist with trouble-shooting: 800-497-8921 Mon - Sat: 10AM - 7PM EST.
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