Questions & Answers

Q: QuestionWhat is the maximum flight time of this drone?

• A:Answer The maximum flight time of the drone is 34 minutes.

Q: QuestionWhat is the maximum speed of the drone?

• A:Answer The maximum horizontal speed of the drone is 35 miles per hour.

Q: QuestionWhat kind of tracking features does this drone have?

• A:Answer The drone features ActiveTrack 360° with Trace Mode, allowing for customized and intelligent tracking.

Q: QuestionHow far can this drone transmit video?

• A:Answer This drone can transmit FHD video up to a distance of 12.4 miles.

Q: QuestionWhat is the maximum video resolution this drone can record?

• A:Answer The drone can record videos at a maximum resolution of 4K (2160p).

Q: QuestionDoes this drone have obstacle avoidance?

• A:Answer Yes, this drone is equipped with omnidirectional obstacle avoidance technology.

Q: Questionwhat's the difference between https://www.bestbuy.com/site/dji-mini-4-pro-fly-more-combo-plus-drone-and-rc-2-remote-control-with-built-in-screen-gray/6558804.p?skuId=6558804 and this item?

Asked 1 year ago by eridkhmara.

• A:Answer The size of the batteries, the more expensive combo comes with the intelligent flight battery plus batteries. Flight times are longer, but they do put you over the 250g weight so, legally, you would need to register it with the FAA.

  Answered 1 year ago by Anonymous

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Q: QuestionHow many batteries is in this offer ?

Asked 1 year ago by Anonymous.

• A:Answer 3

  Answered 1 year ago by dclansing

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Q: QuestionHow long does one battery last? Seems like the 34 minutes could be including the two batteries. Thanks...Chuck

Asked 1 year ago by Cdw33.

• A:Answer Dear customer, Thank you for inquiring. The max flight time of Mini 4 Pro is 34 minutes (with Intelligent Flight Battery) and 45 minutes (with Intelligent Flight Battery Plus). This was measured in a controlled test environment. Specific test conditions are as follows: flying forward at a constant speed of 21.6 kph in a windless laboratory environment at 20 meters above sea level, in photo mode (without photo-taking operation during flight), with Obstacle Avoidance Action set to Off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version. You can check the Mini 4 Pro's full specs at https://www.dji.com/mini-4-pro/specs .Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support.

  Answered 1 year ago by DJI Official

  
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Q: QuestionHow do I charge it? It did not come with a charging brick, I used the one that came with my Mini 2 but it has been charging now for 3 hours and has yet to fill up a single battery? Why does it not come with a charging brick?

Asked 2 years ago by GCV1.

• A:Answer Charging block for 3 batteries comes with fly more combo pack. I have both dji mini pro 2 and 4 fly more packs and I don't see how one could charge dji mini pro 4 batteries with the mini pro 2 charger. The batteries would not fit in. You can charge the battery placed in the drone with the usb c cable. In my experience charging is slow any way you do it. I hope this helps.

  Answered 2 years ago by DanBBVerified Purchase

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Q: QuestionDoes the drone feel very hot on the body and the batteries after it fly for a while about 20 minutes or so?

Asked 1 year ago by uimagine.

• A:Answer Yes really hot.

  Answered 1 year ago by user154880

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Q: QuestionDoes this Drone come with one battery in the drone and 2 extra battery's for a total of 3 battery's?

Asked 1 year ago by Chuck.

• A:Answer Yes 3 of the batteries that claim 34 minute flight time but you’re lucky if you get 20 mins out of them. If they are fully charged and set more then a day they lose charge.

  Answered 1 year ago by user154880

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Q: QuestionCan you give this drone directions as to where to meet you?

Asked 1 year ago by Anonymous.

• A:Answer The drone will return to its take off when "fly home" is initiated. You can change the location of home. Suggest watching You tube videos. There are some very good ones there.

  Answered 1 year ago by RIchardjVerified Purchase

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Q: QuestionWhy is it 1,899$ and DJI store has it on 1,050?

Asked 5 days ago by Rafael.

Q: QuestionThis one made in us?

Asked 2 weeks ago by Mycarvmik.

• A:Answer Dear Customer, Thank you very much for your interest in DJI products. Please kindly note that our products are generally made in China. If you have any other questions, please feel free to contact us anytime.

  Answered 2 weeks ago by DJI Official

  
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Q: QuestionI noticed that this unit says (Gray) at the end of the product description. Does this project have a US warranty?

Asked 6 months ago by Ron.

• A:Answer Dear customer, Warranties do not need to be purchased. DJI products have their own product warranties. You can view our after-sales service policies and warranty periods at this website: https://www.dji.com/service/policy?from=store_footer. If you need help applying for a warranty, you can contact our support team.

  Answered 6 months ago by DJI Official

  
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Q: QuestionOnce you buy this DJI Drone, can you add the DJI Care Refresh from DJI Webpage?

Asked 1 year ago by JTDFW.

• A:Answer Yes i did within 48 hours of purchase.

  Answered 1 year ago by AnjanMalapakaVerified Purchase

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Q: QuestionCan you add the extended warranty at the end of 1 year warranty.??

Asked 1 year ago by Orville.

• A:Answer Dear Customer, Thank You for reaching out. DJI Care Refresh currently allows a maximum purchase of 3 years. You can choose to purchase DJI Care Refresh (1-Year Plan) three times, or purchase DJI Care Refresh (2-Year Plan) at the first time and then renew with DJI Care Refresh (1-Year Plan). Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

  Answered 1 year ago by DJI Official

  
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Q: QuestionI would like to know what the weight of all the items in the box is?

Asked 1 year ago by henriquepm.

• A:Answer Dear Customer, Thank You for reaching out. DJI Mini 4 Pro Fly More Combo(DJI RC 2) weight is 1.023 kg. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

  Answered 1 year ago by DJI Official

  
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