Questions & Answers

Q: QuestionSo you are able to dry your hair while you style it???? What if I just want to straighten my hair ? Is there an attachment to straighten or is that what the brush does?

Asked 6 years ago by Elizabeth.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer Hello Elizabeth, this is Kelly with Dyson. This is a fantastic question. The Airwrap™ Complete Styler includes the pre-styling dryer attachment. This is intended to not fully dry your hair, but to take your hair from wet to damp, and ready to style with the other included attachments that come with the machine. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. You can curl, smooth, straighten or even add volume with this styler. Best Wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionIf the airwrap doesn't replace the hair dryer.......................how do you use them together?

Asked 6 years ago by Sherry.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer The Airwrap has a hair dryer attachment included in the box, it also has several other styling attachments included. You can straighten and smooth your hair or curl your hair and also dry your hair.

  Answered 6 years ago by JackieKVerified Purchase

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Q: QuestionCan you use the set to style already dried hair? or does this only work when you wash your hair?

Asked 6 years ago by donna.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer Hello Donna, this is Kelly with Dyson. The Airwrap™ Complete Styler does work best on damp hair. If you start with wet hair, you can use the pre-styling dryer, to take your hair from wet to damp. If you begin with dry hair, you can use a spray bottle to dampen sections of your hair, as you style it. Best wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionWhat is the noise level of Dyson - Airwrap™ Complete Styler?

Asked 6 years ago by asia8035.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer Hi there, this is Kelly with Dyson. The noise level on the Dyson Airwrap is 82 dBa. Best wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionWhat temperatures does the Airwrap reach on the low heat, medium heat and high heat settings? The general claims of "no extreme heat" are not specific enough.

Asked 3 years ago by LaylahRose.

This question was asked about the related product: Dyson - Airwrap multi-styler Complete Long - Vinca Blue/Rosé

• A:Answer Hi there LaylahRose, this is Tia from Dyson! Happy to help! The 3 heat settings for the Dyson Airwrap are as follows: High Heat 194ºF, Low Heat 140°F, and Cold Shot 82.4ºF. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionDoes the Airwrap Complete have both hair dryer and styling attachments.? I’m confused.

Asked 6 years ago by Candy.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer Hello Candy, this is Kelly with Dyson. The Dyson Dyson Airwrap™ Complete styler will include the following attachments: (2) 1.2" Airwrap barrels, (2) 1.6" Airwrap barrels, the soft smoothing, firm smoothing and round brush attachments, and the pre-styling dryer. This dryer attachment will take your hair from wet to damp, and ready to style with the included attachments. Best wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionAre there any specification/feature differences between the airwrap style edition and airwrap complete set? I noticed the model numbers are different. Can you share more on this?

Asked 5 years ago by anu.

This question was asked about the related product: Dyson - Airwrap styler gift edition - Nickel/Fuchsia

• A:Answer Hi Anu, this is Kelly with Dyson. The only difference you would find would be the travel pouch, which comes included with the gift edition. The Complete does not have the pouch. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionIs this copper version of the complet styler the same as the fushia/silver version of the complete styler (just color difference)? Or is there a functional difference as well? Thank you!

Asked 5 years ago by bluebonnet19.

• A:Answer Hi there, this is Kelly with Dyson. the limited edition Copper Dyson Airwrap styler kit will contain the same items that come in the fuchsia Airwrap Complete kit. Functionality is the same as well; the only difference will be the color of the included attachments, machine and case. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionWhat is the difference in the complete air wrap and the other 2 stylers.

Asked 6 years ago by Teri.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer Hello Teri, this is Kelly with Dyson. This is a great question! We carry three Airwrap™ Styler models: Complete, Volume + Shape, and the Smooth + Control. The difference among them will be the included attachments. The Smooth + Control includes: 1.2" Airwrap™ barrels, 1.6" Airwrap™ barrels, firm smoothing brush, and the pre-styling dryer. The Volume + Shape includes: 1.2" Airwrap™ barrels, soft smoothing brush, round volumizing brush and the pre-styling dryer. The Complete kit includes: 1.2" Airwrap™ barrels, 1.6" Airwrap™ barrels, firm smoothing brush, soft smoothing brush, round volumizing brush and the pre-styling dryer. Best wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionWhat is the Gross weight of the full set in the box of purchase for the Dyson Airwrap Multistyler Complete?

Asked 3 years ago by Veve.

This question was asked about the related product: Dyson - Airwrap multi-styler Complete Long - Vinca Blue/Rosé

• A:Answer Hello Veve, this is Kelly with Dyson. The boxed weight of this model with all of the included attachments is just about 10 pounds. Best wishes, Kelly Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionI am trying to figure out the difference between the "gift edition" and the regular set, besides the color?

Asked 5 years ago by Amarie.

• A:Answer You get the gift bag.

  Answered 5 years ago by DysonVerified Purchase

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Q: QuestionDoes the 2 year protection plan go into to affect after the manufacturers warranty?

Asked 6 years ago by Alex.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer Hello Alex, this is Kelly with Dyson. While I cannot speak to what type of warranty protection the retailer may be offering, the manufacturer warranty provided by Dyson is valid from the date of purchase, and will cover the Airwrap™ for a two-year period. Best wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionThere was a question whether this would still require a regular blow dryer, and the answer was “YES... this will not dry your hair”. That is not what it says in the description. Which is true? At $600, it claims that it dries the hair, so does It?

Asked 6 years ago by Kelly.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer In my opinion FLASE! this whole system is based on using air. Essentially, it curls or straightens your hair as it dries it. Yes the “hair dryer” attachment is not meant to solely dry your hair, but that is because it is used in conjunction to the other attachments to style your hair. But in my opinion you DO NOT need a separate hair dryer. This does it.

  Answered 6 years ago by Legiram

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Q: QuestionWhat is the 90 day guarantee that is specified online?

Asked 6 years ago by Hairmaven.

This question was asked about the related product: Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel

• A:Answer Best Buy offers you 90 days to try the product and will allow return within that time frame. It’s longer than their average return policy

  Answered 6 years ago by Jennifer

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Q: QuestionWill the Dyson wrap work in Europe. I would like to bring on my vacation

Asked 2 years ago by travel.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer The Airwrap is not made for international use, using abroad will damage the machine. We suggest leaving this one home while traveling abroad

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionCan this product make the top of my hair appear more voluminous? My hair tends to lie flat and close to the scalp. I am also a short hair.

Asked 2 years ago by Jenny.

This question was asked about the related product: Dyson - Airwrap multi-styler Complete Long - Vinca Blue/Rosé

• A:Answer Hello Jenny, this is Kelly with Dyson. You can add volume to the crown with the Airwrap multi-styler. We do have some hair styling videos on our website, as well as the official Dyson YouTube channel as well. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at [email protected]. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionCan the blow dryer attachment be purchased separately to be used with this set?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hi there, this is Kelly with Dyson. The Airwrap multi-styler Complete does come with the Coanda drying attachment in the box. Best wishes, Kelly Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionDoes this dyson air wrap qualify for the extended return policy till jan 2023? Says on terms some major appliances do not qualify. Buying this for xmas andwant to make sure it can be returned if they do not like it for full refund.

Asked 3 years ago by Tleray.

This question was asked about the related product: Dyson - Airwrap multi-styler Complete Long - Vinca Blue/Rosé

• A:Answer No

  Answered 3 years ago by AlejandraVerified Purchase

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Q: QuestionHi. I bought this product around last Christmas. According to the overview, travel bag is included. But I can’t find it still now. Where is that travel bag?

Asked 3 years ago by jjbee.

This question was asked about the related product: New special edition Dyson Airwrap styler complete - Prussian blue/rich copper

• A:Answer I did not receive a travel bag with my purchase

  Answered 3 years ago by Dissatisfied

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