“Just purchased the animal 2. it's really hard to push on the rugs we have. any advice pls?”

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• I put my Dyson on the rug first before I turn it on, that way it doesn't suck the whole rug up.

  Answered by KoolKat 8 years ago

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• It should adjust the same way as when you go from carpet to floor.

  Answered by maps911 8 years ago

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• Maybe self height adjuster not working..?? I have no issues with that at all..

  Answered by Krocket711 8 years ago

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• Hello! This is Miella from Dyson. We're so sorry you're having trouble with your machine. Our 24/7 Customer Support is always keen to assist. Please contact our customer service team at [email protected] for further assistance. Hope this helps! Miella Dyson Customer Service

  Answered by DysonProductExpert 8 years ago

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• It is harder to push on thick rugs than on carpet. It's not really that hard to push though.

  Answered by Bcopley1116 8 years ago

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