“I just bought a dyson. It is fine on hard surface but does not pick up dog hair. it just leaves it clump. What am I doing wrong”
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Is the floor attachment fully seated? The brush should be spinning.
Sorry, there was a problem. Please try again later.Hello Shar, This is Miella from Dyson. Our Dyson experts are keen to assist with your machine. Please feel free to contact us at [email protected], and we would be happy to provide further assistance. Hope this helps! Miella Dyson Customer Support
Sorry, there was a problem. Please try again later.We have two rather large dogs that shed a lot and I find it works amazingly well on the dog hair. Better than any vacuum we’ve ever had for picking up dog hair and cat hair actually. Are you turning on the rotating brush when you’re trying to vacuum my carpet and turning off the rotating brush when you’re working on hard floors? It’s the button right next to the power button that turns the brush off or on.
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