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you *might* be doing it incorrectly. I've found that stretching the tubing before connecting is extremely helpful, as it has a tendency to get stuck in place if it sits in the location it's stored. if you do this, you should have no trouble using the accessory cord to vacuum couches, stairs, or anywhere else that isn't accessible with the standard vacuum. if you're experiencing more issues other than that, I'd contact dyson directly, as they offer at least a 2 up to 5 year manufacturer warranty!
Sorry, there was a problem. Please try again later.Theres a button where you can detach the hard plastic part of the wand. Check the manual. The atrachment hose and attachments are one if this vacuums best features.
Sorry, there was a problem. Please try again later.Mine is also very stiff. I find that if you hold the hose further back with one hand, and then hold and maneuver with tool attached to it with the other hand it’s easier. I hope it loosens up though.
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