“i just bought this vacuum and misplaced my owners Manuel .. HOW DO YOU TAKE HOSE OFF TO USE THAT FEATURE”

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• On the handle is a vent, lift the vent open then you should be able to lift up the hard red handle inside. That’s the hose,

  Answered by Christin 7 years ago

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• Hello there, this is Kelly with Dyson. If you'd like to send us an email to askdysonUS@dyson.com, we'd be happy to email you a copy of your Dyson Ball Multi Floor's user guide. You can also view a "Getting Started" video for this model on the Dyson YouTube channel here: https://www.youtube.com/watch?v=BrqkWXCFo0Y&t which will walk you through using the wand/hose on your machine. Best wishes, Kelly Dyson Customer Support

  Answered by DysonProductExpert 7 years ago

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