“I have a Dyson ball compact vacuum. When I try to use the hose portion is does not have much suction. Are you supposed to change something on the vacuum to get more suction in the hose?”
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Hi Gerry, this is Kelly with Dyson. I'm sorry to hear that you're experiencing a lack of suction when using the wand/hose on your Dyson Ball Multi Floor. There is nothing you need to change in order to have equal suction in this hose. From what you are describing it's possible you may have a blockage within the machine. Please feel free to reach out to us for troubleshooting assistance, as askdysonUS@dyson.com. Best wishes, Kelly Dyson Customer Support
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