“Why is the gray flip top piece located at the very top of Dyson Cinetic Big Ball Animal Allergy Upright Vacuum Nickel vented instead of solid? When I vacuum the floor, there is suction coming from this area. Why? Is this the way it is supposed to be?”
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Hello Vented, This is Miella from Dyson. Our Dyson experts are available by live chat, phone and email to assist in ensuring your machine is working properly. Please feel free to send us an email at [email protected] with your serial number. Hope this helps! Miella Dyson Customer Support
Sorry, there was a problem. Please try again later.It is like this when it’s in an upright position. In a vacuuming position the suction will go away at the top of the vacuum cleaner. Press brush next to the on/off button if it doesn’t.
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