A:AnswerHello Lynn, this is Kelly with Dyson. The HP01 Pure Hot + Cool does operate at 1500 watts. For optimum performance, we do recommend plugging your unit into an outlet separate from other high-powered appliances.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello there Net,
This is Miella from Dyson. The HP01 Pure Hot+Cool™ purifier's input power is 1500 watts. On standby, the machine's standby power is less than 0.5 watts.
Hope this helps!
Miella
Dyson Customer Support
A:AnswerHi there Cinders, this is Tia from Dyson. The HP01 measures 24.9 inches high, 6 inches long and 8.7 inches wide. The Dyson HP01's input power measures 1500 watts.
If you're ever in need of machine support, feel free to reach us at [email protected] and we'll be happy to help. Thanks for your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. In terms of safety, our HP01 does have some built-in safety features. After 9 hours of continuous use, the machine will shut itself off in heat mode. You can turn it back on after that time if you choose to. Also, if the unit were to get knocked or tipped over, it would automatically shut itself off.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Kate, this is Kelly with Dyson. We do not recommend using an adapter with your machine, as it can cause damage and void your machine's warranty. Dyson machines are only intended for use within the country where they are purchased, as they are not dual-voltage.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Tia from Dyson. The Dyson purifier fan removes a range of contaminants from the air. It purifies to remove 99.97% of allergens and pollutants as small as 0.3 microns from the home. It also removes pollen, pet dander and odors such as cigarette smoke and cooking smells.
Thanks for your interest in Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHello Tommy, this is Kelly with Dyson. The HP01 Pure hot + Cool is not a connected device and it does not have WiFi to connect to the Dyson Link App. All other functions of the machine, however, will be the same as with the HP02, in terms of cooling, heating and air purification.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Rene, this is Kelly with Dyson. The HP01 Pure Hot + Cool is not a connected product. This unit will not connect to the Dyson Link App, or be compatible with anything such as Alexa.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there MB, this is Tia from Dyson! The Dyson Pure Hot + Cool Link™ purifier heater can purify the air in any size room. The bigger the room, the longer the machine will take to purify it as there is more air in the room.
In a room of 139.931, the purifier heater will purify the room in 27 minutes. In a smaller room, it will take less time to purify the air; in a bigger room, it will take longer to purify the air.
We appreciate your interest in Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHello Lou,
This is Miella from Dyson. The Dyson HP01 features the Dyson loop amplifier, so there are no blades that can cause damage. We do recommend using caution when it heat mode as the loop can be warm to the touch.
Hope this helps!
Miella
Dyson Customer Support
A:AnswerHi Suz, this is Kelly with Dyson. We do carry the remote controls for the Dyson HP01 right on our website. You may visit here and select the correct color of your machine to place your order: https://www.dyson.com/content/dyson/us/en/support/air-treatment/purifiers/pure-hot-cool
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. As the HP01 is one of our non-connected units, it won't have the ability to connect to the Dyson Link App, and set up a run time schedule. To power your machine on/off, you'll have to utilize the remote control or the power button located on the front of the machine.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerSort of. Yes, it will definitely hear the tent. It will remove the visible smoke from the air, but it won’t do a thing for the smell. Also this unit is delicate and runs off a 120VAC outlet. Not something I’d want to haul and power to the middle of a frozen lake.
A:AnswerHello Joshua,
This is Miella from Dyson. We do recommend keeping the machine 4-6 inches away from the wall to allow for proper machine ventilation.
Hope this helps!
Miella
Dyson Customer Support
A:AnswerHello Chris, this is Kelly with Dyson. With regard to filter life, your machine will show the letter "F" on the display, when it's time to change the filter. The filter should last roughly 4382 hours; if used 12 hours every single day it should give you about a year of performance. The Dyson Pure Hot+Cool™ purifier fan removes a range of contaminants from the air. It purifies to remove 99.97% of allergens and pollutants as small as 0.3 microns from the home. It also removes pollen, pet dander and odors such as cigarette smoke and cooking smells. You should notice a vast difference in your indoor air quality if you're in an area affected by the wild fires.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Jo, this is Kelly with Dyson. You'll be happy to know that during testing, cigarette smoke was specifically tested to help determine the filter life and whole room purification. From these results 99.97% of allergens and pollutants as small as 0.3 microns are removed from the air. We hope this helps.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Terry, this is Kelly with Dyson. The Dyson Pure Hot + Cool air purifier will automatically removes 99.97% of allergens and pollutants as small as 0.3 microns. This includes tobacco smoke, radon gas, dust, mold spores, pollen and allergens. With regard to viruses, such as Covid-19, Dyson purifiers are scientifically tested to capture particles as small as allergens and viruses, but we want to be clear that at this time, no purifier manufacturer—including Dyson—can speak to their products’ performance against the COVID-19 virus. As the circumstances surrounding the COVID-19 virus outbreak are developing and ever-changing, nobody as yet knows with certainty how this virus behaves, so we recommend people follow guidance on COVID-19 virus prevention from the relevant local public health bodies.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Christine, this is Kelly with Dyson. The Dyson HP01 Pure Hot + Cool machines do not contain PTFE as part of the heating element assembly.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. The Dyson HP01 Pure Hot + Cool does come with an included filter.
Best wishes,
Kelly
Dyson Customer Support
