Questions & Answers
- Model:
- 311383-01
- |
- SKU:
- 6314651
Q: Questionwhat is the watts or amps for hpo1.
Asked by jackk.
- A:Answer Hi there Jackk, this is Tia from Dyson. The input power for this unit measures as 1500 watts. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support
Answered by DysonProductExpert

Q: Questionwhat is the watts for the hp0i
Asked by jack.
- A:Answer Hi Jack, this is Kelly with Dyson. The HP01 operates at 1500 watts. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionIsn’t the temperature showing suppose to dim when it reaches the heat temperature? I thought I read that somewhere. It just stays lit at 72 bright and never gets dimmer but no warm air coming out? Thanks
Asked by Jlbfla.
- A:Answer Hi there, this is Kelly with Dyson. The HP01 model you have does not have an auto or night mode, so the temperature on the display will not dim. If you have the target room temperature set at 72 degrees and the machine reaches that target, you will notice that the machine stays on, but air will not be expelled from the loop, until the temperature dips below the target temperature, at which time your machine will begin to heat the room again. We hope this helps! Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionDoes this model come with a remote?
Asked by Keith.
- A:Answer Hi there Keith, this is Tia from Dyson. The HP01 heater/fan purifier will include a remote control. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionHello would this be good for a 40' travel trailer?
Asked by Kay.
- A:Answer Hi there Kay, this is Tia from Dyson. The Dyson purifier fans will clean the air in any size space. The bigger the room, the longer the machine will take to purify it as there is more air in the atmosphere. For instance in a space of 139 square feet, the machine will purify the room in 25 minutes. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionHow do I register my Dyson Tower HP01 for the manufacturer warranty period?
Asked by jkhowa46.
- A:Answer They send you a form in the box with the disk
Answered by Ddesz
Q: QuestionDoes the air purifier help with pet odors and viruses?
Asked by Lilly.
- A:Answer Hello Lily, This is Miella from Dyson. The Dyson HP01 is absolutely effective for pet dander and bacteria in the air. Hope this helps! Miella Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionWhat are the primary differenes among the HP01, 07 and 09?
Asked by Roberto.
- A:Answer The height and web (cell) phone access.
Answered by JoePop
Q: QuestionDyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver Does this product have a “hard” off capability (same as if it is unplugged from an electrical wall outlook) and not just a “standby” off which is automatically activate?
Asked by Capricorn731.
- A:Answer Hi there, this is Kelly with Dyson. Yes, the HP01 can be completely turned off, by using the power button on the machine or remote control. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionDoes it have an energy star rating?
Asked by Anonymous.
- A:Answer Hello there, this is Kelly with Dyson. Thank you for your inquiry. Energy Star does not currently rate table fans, therefore an Energy Star rating could not be attained for the Dyson Air Multiplier™ fan. For more information regarding the Dyson Air Multiplier™ fan, please visit our website: http://www.dyson.com/fans/fansandheaters/fans.aspx If you are not able to click on the link above, please copy and paste the URL into your web browser. If you require any further assistance please do not hesitate to contact the Dyson Helpline at questions@dyson.com. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: Questiondoes it have a automatic setting
Asked by pj7400.
- A:Answer Hi there, this is Kelly with Dyson. The HP01 Pure Hot + Cool does not have an auto mode. Best Wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionIs it energy efficient? as i'm trying to sub running the furnace in my small home for a dyson heater.
Asked by tlf.
- A:Answer Electric heaters are extremely inefficient. With the heater on it’s a 1500w heater, it should be enough to heat a medium size room. Electricity is cheap so 1500watthours isn’t going to cost much. But this can’t heat your whole house.
Answered by Neil
Q: QuestionHow many amps does this need?
Asked by Amp.
- A:Answer Hi there, this is Kelly with Dyson. The HP01 Pure Hot+Cool requires 12.5 amps. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: Questioncan it take Covid virus out of the air?
Asked by Dee.
- A:Answer Hi there Dee, this is Tia from Dyson. With regard to Dyson purifiers, we haven't tested our units with the COVID-19 virus specifically. We highly recommend using purification if you can, as many of us are spending much more time inside our homes, generating indoor pollution from cooking, cleaning, from wood-burning stoves etc. and purifiers can remove those pollutants from the indoor environment. Dyson purifier fans removes a range of contaminants from the air and purifies to remove 99.97% of allergens and pollutants as small as 0.3 microns from the home. It also removes pollen, pet dander and odors such as cigarette smoke and cooking smells. When it comes to minimizing the risk of getting COVID, following government and public health guidance is imperative. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionWhat is maximum power consumption?
Asked by needheat.
- A:Answer Hi there, this is Kelly with Dyson. If you were using your HP01 in hot mode, you'd be using 1500 watts while in use. We do recommend plugging the HP01 directly in to its own outlet, separate from circuits where you have other high-powered appliances connected. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionHow do I change filter?
Asked by Joe.
- A:Answer Hi there Joe, this is Tia from Dyson. Changing the filter on the Dyson HP01 is very easy and just requires releasing the old filter from its housing before inserting a new one. Your unit will alert you when it's time to change the filter. To ensure you have a genuine filter replacement, feel free to visit our site to purchase your part when needed! If support is needed, we invite you to reach out to us at questions.us@dyson.com. Thanks for your support of Dyson technology. Best wishes, Tia Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionCan you provide me with the energy specs? How many watts, amps does the unit use while in various modes? I'm trying to determine whether or not I can run it off of a couple of Lithium Ion batteries with 200Ah capacity that is charged with solar. Thanks
Asked by Solarman.
- A:Answer Hi there Solarman, this is Tia from Dyson. The Dyson HP01 Pure Hot + Cool fan consumes 1500 watts. With regard to power source, we recommend only using an indoor wall outlet and not an extended power source such as a power strip. Hope that helps! Thank you for your interest in Dyson technology. Best wishes, Tia Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionIs the fan quiet?
Asked by Maty.
- A:Answer It sounds as much as any other fan
Answered by Tony
Q: Questionwhat size battery in remote
Asked by remote.
- A:Answer Hi there, this is Kelly with Dyson. The remote control in the HP01 is a CR 2032. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionWhat is the watt output for the heating unit?.
Asked by Chas.
- A:Answer Hello Chas, This is Miella from Dyson. The Dyson HP01 Pure Hot+Cool purifier input power in heat mode is 1500 watts. Hope this helps! Miella Dyson Customer Support
Answered by DysonProductExpert

























