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Yes, this is normal. If you look closely at your unit you can see that there are no air passages at the top and bottom of the oval (the curved parts). The "slits" are dark the whole way around giving the impression that it is all the same, but the top and bottom are filled in. All the air comes from the two sides.
Sorry, there was a problem. Please try again later.Hello SUF, This is Miella from Dyson. That's definitely something we can look into. Please feel free to send us an email to [email protected] with your serial number and a Dyson expert can help ensure your machine is working properly. Hope this helps! Miella Dyson Customer Support
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