A:AnswerHi there, this is Kelly with Dyson. The Dyson Pure Hot+Cool™ HP04 features a 360 degree sealed filtration to remove gases and particulates. The filter combines an activated Carbon filter to remove gases and a Glass HEPA filter that captures 99.97% of microscopic allergens and pollutants as small as 0.3 microns. It can help to remove VOCs and odors in the home as well.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is David with Dyson. Dyson Pure Hot+Cool™ air purifiers will operate with HEPA filters, which are designed to capture 99.97% of allergens as small as 0.3 microns making this an ideal air purifier for allergy sufferers, pets, dust, smoke, pollen, cooking smells, and mold spores. Dyson air purifiers will also be effective at removing pet dander. However, it's worth noting they will only be effective as it relates to pollutants, and allergens in the air.
Best wishes,
David
Dyson Customer Support
A:AnswerTop to bottom. Dyson is very consumer oriented and will repair or replace and provide free shipping to its main repair facility or guide you to local repair facilities. Excellent company.
A:AnswerHi Rick, this is David with Dyson. Dyson Pure Hot+Cool™ purifying heater fans will operate with a 1400W motor, with about 6W - 40 watts being used in the fan setting, and up to 1400W being used in the heater mode. When used in standby, typically in the heat setting, Dyson Pure Hot+Cool™ purifiers will use around 0.5W. I hope this helps!
Best wishes,
David
Dyson Customer Support
A:AnswerI have a HPO4 takes the chill out of my porch real nice. My porch is a 20' by 20' room. And I love it and plan on getting another one for my basement.
A:AnswerThe magnetic fields are no different than with your tv or Bluetooth devices. In other-words you’re spending too much time on something that you’ll never have to deal with.
A:AnswerIt’s based on the size of the particulate that it’s stating it can contain within its filter. You’ll
Never notice the difference, neither will the state of CA.
A:AnswerHello, this is Kelly with Dyson. We really appreciate your feedback and I'm sorry to hear that you are not getting the full quality experience of your Dyson HP04 Pure Hot + Cool. If you feel that your HP04 might still be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there Will, this is Tia from Dyson. Both model SKU numbers are for the Dyson HP04 Hot + Cool purifier, in the white/silver colorway. While there is no difference in the machine specs, the differing SKU numbers only indicate that one is an authorized retailer exclusive.
Thanks for your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. You should be able to use the same remote control for both your HP04 units.
Best wishes,
Kelly
Dyson Customer Support
