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Hi there, this is David with Dyson. As it relates to the Dyson Pure Humidify+Cool™, it would be important to note that the filter should never be wet, as it does not require washing. Instead, the filter would need to be replaced over time. Dyson Pure Humidify+Cool™ will also offer the option of using your machine in either the humidifier mode, or also the purifier mode without humidity. Rest assured, we're happy to go over your machine with you, and assist with any questions you may have, as we're not 100% sure on what you may be describing in your query. Please feel free to contact the Dyson helpline number listed directly in your machine, or you may also contact us directly via email at [email protected]. We're always keen to assist, if ever needed. Best wishes, David Dyson Customer Support
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