“The water is not going down, it’s been 3 months now the water level still the same. What will I do to it?”
Answer This Question
1-2 of 2 Answers
Hello Am, this is Kelly with Dyson. If you're noticing that the water level is not decreasing in your PH01, you may need to adjust the target humidity in your room. We'd be glad to troubleshoot with you. Feel free to contact us directly at [email protected] for assistance. Best wishes, Kelly Dyson Customer Support
Sorry, there was a problem. Please try again later.I had this same problem. Contact Dyson and have them troubleshoot it on the phone. They ended up sending me a new unit that works perfectly.
Sorry, there was a problem. Please try again later.