“Brand new unit. Set humidifier to 70% but it never goes above 35% and mostly stays around 30%. The water empties out and needs to be refilled about every 12 hours. Is my unit defective? How can i get the humidifier at or close to 70%?”
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I don’t have an answer but this is exactly why we ended up returning ours.
Sorry, there was a problem. Please try again later.Hi there Lala, this is Tia from Dyson! We're very sorry to hear of your concern with your PH01 Purifying Humidifier. We're always keen to help and we want you to love your Dyson machine. For Dyson troubleshooting assistance, please don't hesitate to reach our support team at [email protected]. Thank you for choosing Dyson technology! Best wishes, Tia Dyson Customer Support
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