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Hi here, even after you physically replace the filter, you need to let the machine know that the filter has been replaced. Please check out this article : https://community.dyson.com/air-treatment-maintenance-81/resetting-the-air-treatment-machine-s-filter-s-63 (which will guide you on how to do it with either the app or the machine's remote) Best Wishes, Adam, Dyson Customer Support
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