“My PH04 occasionally makes a screeching noise, similar to when we use to connect to the internet via a phone modem. Is this normal? I have 2 PH04 humidifiers and only 1 makes noise What can I do to stop this loud screeching noise?”
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Hello Edward, thank you for reaching out to us. We are sorry to see that one of your PH04 humidifiers is making a loud screeching noise. We understand how frustrating this can be, especially when only one of your units is affected. The noise you’re describing is not typical for the PH04 humidifier. Here are a few steps you can take to try and resolve this issue: Check for Obstructions: Ensure there are no foreign objects or debris inside the humidifier that could be causing the noise. Clean the Unit: Sometimes, mineral buildup can cause unusual sounds. Please refer to the user manual for instructions on how to properly clean your humidifier. Inspect the Fan: The screeching noise might be coming from the fan. Make sure it is not obstructed and is spinning freely. Placement: Ensure the humidifier is placed on a flat, stable surface to avoid any vibrations that could cause noise. If the issue persists after trying these steps, please feel free to email us at [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
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