A:AnswerHi there, this is Amandeep with Dyson. Thank you for sharing your query with us. Yes, the machine you are referring to is a refurbished Dyson V11 Torque drive. Dyson Refurbished machines are certified machines that have been previously sold by Dyson and were returned. Once returned, each machine is hygienically deep cleaned, tested, and inspected to meet the Dyson quality standards. Genuine Dyson parts are used where replacements are needed. All refurbished machines are covered under Dyson warranty. The machine includes various accessories like Crevice tool, mini motorized tool, docking station, mini soft dusting brush, stiff bristle brush, combination tool, light pipe crevice tool, low reach adapter tool and owner's manual. Please feel free to email us at [email protected] with any additional questions, we will be happy to assist you further.
A:AnswerHello, thank you for your inquiry regarding the Refurbished V11 Torque Drive Cordless Vacuum. We would like to inform you that the refurbished V11 Torque Drive comes in the original box and includes all the standard accessories that accompany a new unit. And this vacuum has been refurbished by Dyson, ensuring it meets their rigorous standards for quality and performance. If you have any further questions or need additional assistance, please contact us via [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
