“Is there one that works for both Uk 240v 50hz and japan 100v 60hz?”
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Hi Neil, this is Kelly with Dyson. Our Dyson Supersonic is not dual-voltage. Dyson products are designed specifically for the countries in which they are made for and sold in, and machines manufactured for the United States are designed solely for 110-120v electricity. It is because of this fact that we are unable to have the machine converted to meet the specific country electrical code and laws. In order to use the machine in a different country a power converter would be needed. However, we do not recommend using a converter, as the unit will not perform at the normal expected life of a Dyson product. Please be aware that use of your machine outside of the country which it was purchased may void your warranty. This is outlined under the Terms and Conditions of the warranty under the What is Not Covered section in the operating manual. I hope this helps. Best wishes, Kelly Dyson Customer Support
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