“Dyson V11 cordless vacuum. Need to know if charge- adaptor can accept besides 120 V a power source of 240 Volts, 50 Hz Necessary to know as I will be moving to Europe in one year . Thks”
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Check with Dyson PR Department. They will give you accurate information, so that you don't damage your vac. Also very important, keeping your warranty safe. Call them, or go on-line to www.dyson.com.
Sorry, there was a problem. Please try again later.Hello Jean, this is Kelly with Dyson. A few of our machines use dual voltage transformers making them compatible across a range of voltages. This is why the chargers on the cordless state they will work on 110-240 voltage. However, it's still advisable not to use outside the country of purchase. One of the reasons for advising against the use of machine outside of the country that they are sold in is that the machines are tested and certified to meet that countries regulations and requirements. For example a US machine is tested and certified to UL, ETL and FCC regulations to ensure that it is fit for retail. In the UK this would be BEAB, BS, IEC and CE, Canada CSA and so on. Each country has its own rules and regulations. We do not guarantee that a machine used outside of the country it is sold in meets all of the requirements of the second country. Plus, per the owner's manual it explains not to use internationally to avoid impact Best Wishes, Kelly Dyson Customer Support
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