“I bought the V15 last month and now it won't charge. Is it possible the battery pack has already went bad?”
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I would say if you're still having this issue to check where the power cord is plugged in and try plugging it in a different wall outlet. if that doesn't work then contact Dyson, they are always helpful.
Sorry, there was a problem. Please try again later.Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing problems with your Dyson V15 Detect Cordless vacuum. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. Best wishes, Summer Dyson Customer Support
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