“my dyson is a couple of years old. I keep it charged all the time. It goes on but in spurts. Is this something i can take in to get fixed? or can i fix it myself due to a simple solution?”
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Hello, thank you for reaching out with your question about your Dyson V15 Detect Extra Cordless Vacuum. We understand how frustrating it can be when your vacuum doesn't perform as expected. The issue you're describing, where the vacuum runs in spurts, could be due to a blockage or a filter that needs cleaning. Here are a few steps you can try to resolve the issue: Check for blockages: Inspect the vacuum for any blockages in the wand, brush bar, or bin inlet. Remove any debris you find. Clean the filter: Wash the filter under cold water and let it dry completely for at least 24 hours before reattaching it. Inspect the battery: Ensure the battery is fully charged and not damaged. If the battery is old, it might need replacing. If these steps do not resolve the issue, it might be best to have your vacuum serviced. Please do not hesitate to contact us via [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
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