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Hello, Knute23! Connecting your eero 6 Dual-Band Mesh Wi-Fi 6 System (2-pack) to your Cox system is straightforward, but it requires a specific physical setup to ensure the two systems do not conflict with each other. Since you have a 3,000 square foot home, your eero 6 (2-pack) is technically rated to cover up to 3,000 square feet under ideal conditions without outside interferences. To get complete, stable coverage across the entire layout, proper node placement is critical. ---Step 1: Hooking up the eero 6 to your Cox System Your Cox Panoramic equipment acts as both a modem (bringing internet into the house) and a router (broadcasting Wi-Fi). To prevent network conflicts (a configuration issue known as "Double NAT") and interference, use the following connection method: Power Down: Unplug your Cox gateway from its power source. Connect the Gateway eero: Take your first eero 6 unit (this will be your primary Gateway). Plug one end of the included Ethernet cable into any available LAN port on the back of your Cox gateway, and plug the other end into either of the two Ethernet ports on the back of your eero. Power On: Plug your Cox gateway back into the wall outlet and wait about 2–3 minutes for it to fully boot up and connect to the internet. Then, plug your primary eero 6 into a power outlet. App Setup: Open the eero app on your mobile phone and follow the on-screen instructions to create your network name (SSID) and password. Turn off Cox Wi-Fi: To prevent your Cox box and your new eero system from fighting over the same wireless airspace, you should disable the Wi-Fi broadcast on your Cox device. You can do this by logging into your Cox account online, using the Cox Panoramic Wifi app, or calling Cox customer support to request they put your gateway into Bridge Mode. ---Step 2: Placement Strategy for a 3,000 Sq. Ft. Home A 2-pack system gives you two points of contact: your Gateway eero and one Extender eero. For a 3,000 sq. ft. home, placing them properly determines whether you get dead spots or seamless coverage. The Gateway eero: This unit must remain right next to your Cox modem wherever your cable outlet enters the home (often on an exterior wall or in an office/living room). The Extender eero: Place this unit halfway between the Gateway eero and your furthest dead zone. A common rule of thumb is to place it no more than 1 to 2 rooms away (about 20–30 feet) from the primary gateway. It needs to be close enough to the main unit to receive a strong signal, which it will then rebroadcast to the rest of the house. Multi-story layouts: If your house has two levels (e.g., 1,500 sq. ft. downstairs and 1,500 sq. ft. upstairs), try to place the units in a staggered arrangement. If the Gateway is on the west side of the ground floor, place the Extender closer to the center or east side of the second floor. I hope this explanation guides you in the right direction.
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