Questions & Answers

Q: QuestionDoes the Elgato green screen require any assembly?

• A:Answer No, the green screen comes in a built-in aluminum case for a convenient one-piece setup.

Q: QuestionWhat is this Elgato green screen optimized for?

• A:Answer This green screen is optimized for camera chroma keying, allowing for immersive broadcasting.

Q: QuestionWhat is the weight of the Elgato Green Screen?

• A:Answer The Elgato Green Screen weighs 20.5 pounds.

Q: QuestionWhat is the material of the Elgato Green Screen?

• A:Answer The material of the Elgato Green Screen is canvas.

Q: QuestionWhat backgrounds does this green screen have? Or is it just a boring green background? If it shows a different background on computer, it would help if you showed the backgrounds it offers. It would sure make me more eager to buy it.

Asked 3 years ago by CJ.

• A:Answer A green screen allows you to choose any background. No green screen offers backgrounds - the software on your computer does that part. But it needs an evenly colored surface to do that and because green stands out from "human" colors, your software is more effective at keeping you clear.

  Answered 3 years ago by JohnVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhen will this be restocked?? I’ve been waiting for months

Asked 5 years ago by Restock.

• A:Answer Hi, I'm afraid you'd have to contact Best Buy directly to make sure of when they'll have it restocked. If you have anything else we can help with, please reach out: help.elgato.com -Art

  Answered 5 years ago by Corsair

  
  Helpful (4)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen will this product be available for purchase?

Asked 5 years ago by stone.

• A:Answer Is already at the store, you can order on line

  Answered 1 year ago by IgnacioGVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you change out the green screen if it gets damaged or do you need to replace the whole thing?

Asked 4 years ago by ElderC.

• A:Answer Basically you don’t have to worry is built to last, but is it brakes you can change it

  Answered 1 year ago by IgnacioGVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are it’s dinensions please?

Asked 6 years ago by DaveL.

• A:Answer Extended (For Streaming/Recording Width 58.27” x Height 70.87” (W) 148cm x (H) 180 cm Collapsed (For Storage) Width 64.76” x Height 4.13” x Depth 4.53” (148 x 10,5 cm x 11,5 cm) Weight - 20.5 lbs (9.3kgs) Material 100% Polyester (Dacron by DuPont)

  Answered 6 years ago by Dawsomesauce

  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhen will you get more in stock?

Asked 5 years ago by bog.

• A:Answer There is more already at stock

  Answered 1 year ago by IgnacioGVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI was wondering if you're ever going to make a version with a white background for doing headshots & if you're ever going to provide options for a wider &/or taller one. Imagine the amount of time saved from setting up and tearing down from a shoot.

Asked 5 years ago by Clubbing411.

• A:Answer Yes there are white versions you only need to ask for it

  Answered 1 year ago by IgnacioGVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAny idea when back in stock?

Asked 5 years ago by Steve.

• A:Answer We already have more

  Answered 1 year ago by IgnacioGVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)