“There’s no sound when I use Netflix on my phone. What should I do?”

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• Try switching to regular audio on the show/movie (audio options). Some shows are 5.1 and sound won’t work. I was using my fire stick and not a phone. Hope it helps

  Answered by Fsan319 6 years ago

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• For further assistance with troubleshooting and warranty, feel free to call our customer service hotline at 1-888-968-1985. We are open Mondays to Fridays from 9AM to 5PM PST.

  Answered by Ematic Guru 6 years ago

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