“I have 2 chargers. My mug will charge on one but not the other. Ideas?”

This question is for: Ember - Temperature Control Smart Travel Mug 2 - 12 oz - Black

Asked by Ps 2 years ago

1-2 of 2 Answers

Honestly the chargers are hit or miss. Charger is probably a dud
Answered by StheRed 1 year ago
Sorry, there was a problem. Please try again later.
Hello, thank you for taking the time to review our product. We understand the frustration caused by a coaster no longer charging your Travel Mug. Please reach out to us via our support link on ember.com or email us at [email protected], so our support team can assist you. Please note that we do have a warranty process that we can use to help you out and we do offer replacement power adapters. We look forward to hearing from you!
Answered by Ember, Inc. 2 years ago
Sorry, there was a problem. Please try again later.