“I have 2 chargers. My mug will charge on one but not the other. Ideas?”

1-2 of 2 Answers

• Honestly the chargers are hit or miss. Charger is probably a dud

  Answered by StheRed 2 years ago

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• Hello, thank you for taking the time to review our product. We understand the frustration caused by a coaster no longer charging your Travel Mug. Please reach out to us via our support link on ember.com or email us at [email protected], so our support team can assist you. Please note that we do have a warranty process that we can use to help you out and we do offer replacement power adapters. We look forward to hearing from you!

  Answered by Ember, Inc. 2 years ago

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