Questions & Answers

Q: QuestionWhat is the capacity of this Ember Tumbler?

• A:Answer The Ember Tumbler has a capacity of 16 fluid ounces (473ml).

Q: QuestionIs the Ember Tumbler easy to clean?

• A:Answer Yes, the Ember Tumbler is IPX7 rated, meaning it's safe to fully submerge in water up to 1 meter deep for easy cleaning.

Q: QuestionWhat is the temperature range for the Ember Tumbler?

• A:Answer You can set the temperature of your drink between 120°F and 145°F (48.9°C to 62.8°C).

Q: QuestionHow long does the battery last on a single charge?

• A:Answer The Ember Tumbler maintains your desired temperature for up to three hours on a single charge.

Q: QuestionWill this heat up cold coffee or does this only keep hot coffee hot?

Asked 2 years ago by sandrshe.

• A:Answer The Ember Mug is designed to maintain already hot liquid. For best use, we recommend pouring in liquids that are hotter than your set temperature! If cool or cold liquid is poured into the mug, it may detect as empty and not heat.

  Answered 2 years ago by Ember, Inc.

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Q: QuestionWill you need the app to adjust temp?

Asked 2 years ago by coryfinesses.

• A:Answer Yes. The cups won't heat without the app

  Answered 2 years ago by RodneyPVerified Purchase

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Q: QuestionHey there, I already have the Ember Travel Mug and the car charger that goes with it. Would the Tumbler fit the Travel Mug charger?

Asked 2 years ago by Oscarcjc.

• A:Answer The Car Charger does not fit the 16oz Tumbler.

  Answered 2 years ago by Ember, Inc.

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Q: QuestionIf i misplaced can I track it. I tend to that.

Asked 1 month ago by Nick.

Q: QuestionIs this tumbler dishwasher safe?

Asked 8 months ago by Pumkinspice.

• A:Answer The Ember Tumbler is not dishwasher safe. We recommend cleaning with warm water, some dish soap, and a scrubbing/bottle brush to ensure you're able to thoroughly scrub the interior. While the Tumbler itself isn't dishwasher safe, both lids that come with the Tumbler are dishwasher safe.

  Answered 8 months ago by Ember, Inc.

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Q: QuestionIs the app free?

Asked 1 year ago by Kekke.

• A:Answer Yes. Other than standard internet/cell charges.

  Answered 9 months ago by YetesanVerified Purchase

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Q: QuestionDoes this item fit into car cup holders?

Asked 2 years ago by Josh.

• A:Answer Not all, It measures right at 3 1/4" in diameter which is slightly oversized for the cupholders in my Ford Fusion and barely wedges into my wife's Toyota Crown Signia.

  Answered 5 months ago by AnasoleVerified Purchase

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