A:AnswerHi Perry23,
This power bank includes a dedicated Apple Watch charger, so it will not charge a Samsung Galaxy Watch directly. Samsung watches use a different charging protocol. You can still use the USB-C output with your original Samsung charger for compatibility.
A:AnswerAll Energizer power banks come with a 1-year warranty (365 days from the date of purchase). If you experience any issues, please visit our support page at https://support.energizerpowerpacks.com/ for assistance. 😊
A:AnswerHi Monita, yes! This 10K Magnetic Power Bank works with iPhone 17 Pro as it supports MagSafe/Qi2 wireless charging. You'll get up to 15W wireless or up to 22.5W via USB-C. Let us know if you have any other questions!
A:AnswerHi KH,
This power bank is designed to work with iPhone 12 series and newer models that support magnetic or wireless charging. For devices like iPhone 17 Pro Max, compatibility will depend on its wireless charging standards (such as MagSafe or Qi compatibility), as well as alignment and usage conditions.
The unit supports up to 15W wireless output, but actual charging performance may vary depending on the device, power conditions, and whether a case is used. For best results, we recommend proper alignment and using a compatible magnetic or slim case.
A:AnswerHi Ltrain34, great question! Yes, the Energizer 10,000mAh Magnetic Wireless Power Bank works with the Samsung S22 Plus. It supports Qi wireless charging and the magnet aligns well with Samsung phones when using a MagSafe-compatible case. You can also use the built-in USB-C cable for faster wired charging. Let us know if you have any other questions!
A:AnswerHi Sam! Yes, the UE10035C is fully compatible with the Samsung S24 Ultra. It supports Qi wireless charging, which is built into your S24 Ultra. Simply place your phone on the charging pad and it will start charging automatically. Let us know if you have any other questions!
A:AnswerHi Grma03! Yes, the UE10035C is perfectly safe for your Samsung S21. It is Qi-certified and has built-in safety features including overcharge protection and temperature control. Simply place your S21 on the pad and it will charge safely and efficiently.
A:AnswerHi Rob,
This power bank does not carry CCC (China Compulsory Certification). In general, products sold in the U.S. are not always CCC certified, as this certification mainly applies to products sold or circulated within mainland China. While the 10,000mAh capacity (about 37Wh) typically meets airline carry-on regulations, if you are traveling to mainland China, we do not recommend bringing this model to avoid any potential inspection or compliance issues.
A:AnswerHi Morgan,
With a USB‑C PD fast wall charger, the power bank itself typically takes about 3 to 4 hours to recharge fully. The exact time can vary depending on the output of the wall charger you use. The OLED display will show the charging status and progress while it’s recharging.
A:AnswerYes although the iPhone 11 does not have MagSafe so it will not magnetically attach. iPhone 12 and up will magnetically line up with the charger
A:AnswerYes, you can! The SE does not have MagSafe, unfortunately, so you may find that the power bank won’t magnetically align to your phone (unless your phone case has magsafe) but you can still use standard wireless charging at 7.5 W
A:AnswerHi drtea,
Great question! This power bank supports Qi2.0 and MagSafe wireless charging, which can deliver up to 15W under optimal conditions. If a device only supports Qi1, it will charge at the lower Qi1 speed (typically 5W–7.5W). For best performance, ensure proper alignment and remove thick cases.
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