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Page Showing 1-20 of 53 questions
  • QuestionCan I charge my smartwatch with this power bank?

    • Answer Yes, you can charge smartphones, tablets, smartwatches, headphones, and earbuds with this power bank.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this power bank have overload protection?

    • Answer Yes, this power bank features smart protection that prevents overcharging and short circuits.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a cable included for charging the power bank?

    • Answer Yes, a USB-C cable is included for recharging the power bank or your device.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum output power of this power bank?

    • Answer The maximum output power of this power bank is 20 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many devices can be charged at the same time?

    • Answer This device can charge two devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this power bank support wireless charging?

    • Answer Yes, this power bank supports 15W wireless charging.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of battery does this power bank have?

    • Answer This power bank uses a 10,000mAh lithium polymer battery.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan you charge airport with it

    Asked by Nicole.

    • Answer No, you can not charge airports or with this, they require to much electricity to run. I would check maybe a necular power plant

      Answered by Anonymous

  • QuestionDoes this work with Samsung s25fe?

    Asked by akil.

    • Answer Yes using it right now to charge s25fe wireless and magnet on phone case to attach.

      Answered by KevinM

  • QuestionHi Is this power bank one time use or rechargeable? It looks like rechargeable but I want to be sure before buying it.

    Asked by PN218.

    • Answer Rechargeable! It also supports pass-through charging, so you can plug it in and then put a device on the wireless pad and both will charge.

      Answered by Eric

  • QuestionCan this be used on iPhone 10x?

    Asked by Anonymous.

    • Answer Yes, it can be used with iPhone X. iPhone X supports Qi wireless charging, so it will charge normally. However, it does not support MagSafe, so the magnetic hold will be weak or inactive. For best results, place the phone carefully on the charging surface or use the USB‑C cable for a more stable and faster charge.

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes it work on Google pixel phones

    Asked by Bob.

    • Answer Yes, works with pixel phone which has magnetic charging. Alternatively you can use C-Type cable.

      Answered by Khaleel

  • QuestionDoes it have charging cords included/attached, or are external cords required?

    Asked by BOB.

    • Answer External cords needed if you don’t have a magnetic case. I think it came with a 3 foot cord.

      Answered by ChipM

  • QuestionCan you charge multiple device at once?

    Asked by Nha.

    • Answer Hi Nha, yes, this power bank can charge multiple devices at the same time. You can use the magnetic wireless charging for one device and the USB-C or USB-A output for another. Keep in mind that charging speed may reduce slightly when powering more than one device. For more tips, visit https://support.energizerpowerpacks.com/. --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team

  • QuestionCan this be used to extend the time I can use my ipad

    Asked by Anonymous.

    • Answer Yes. The QM10081PQ can charge tablets, including iPad, through its USB-C PD output. The additional runtime or charging amount will vary by iPad model and how it is being used.

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes thus come with the cord I need to charge it

    Asked by Anonymous.

    • Answer Yes. The QM10081PQ includes a USB-C cable for recharging the power bank or charging your device.

      Answered by Energizer PowerPacks Service Team

  • QuestionWill this work with android as well Samsung ultra 25

    Asked by Sheila.

    • Answer I use on my Samsung S24. The cord fits android or lay phone on device.

      Answered by TeeMarie

  • QuestionCan this device charge a iPhone 17 e ?

    Asked by Kandi.

    • Answer Hi Kandi, Yes, this power bank can charge an iPhone 17e as long as the phone supports Qi or Qi2/MagSafe wireless charging. This model supports: .Qi / Qi2 wireless charging .MagSafe-compatible magnetic alignment .USB-C wired charging (up to 20W) So if your iPhone supports wireless charging, it will work. For MagSafe/Qi2-compatible models, you’ll also get the magnetic alignment feature for easier positioning. We recommend confirming your specific iPhone model supports Qi or MagSafe/Qi2 to ensure the best charging experience.

      Answered by Energizer PowerPacks Service Team

  • QuestionWhat mm of thickness of the case will the magnet penetrate?

    Asked by Lupe.

    • Answer Great question! The magnetic connection works through cases up to about 3mm (0.12 inches) thick. For best performance, we recommend a slim case — anything thicker or with a metal plate/magnetic mount on the back may reduce the magnetic hold strength. 😊

      Answered by Energizer PowerPacks Service Team