1-2 of 2 Answers
That does sound like an issue, try shaking the unit around a little, the magnets aren’t attached to the plastic back panel and will move around if the unit is jolted/dropped, if that doesn’t work, it might just be defective.
Sorry, there was a problem. Please try again later.Hi TJ, MagSafe means the charger supports magnetic alignment for Apple devices, but the strength can vary by design. If your iPhone 16 charges when placed correctly but doesn’t hold firmly, it could be due to the power bank’s magnet strength or a thick case on your phone. --Energizer PowerPacks Service Team
Sorry, there was a problem. Please try again later.
