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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 65 reviews
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Long Lasting and Reliable Power Bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with how long this power bank can charge my devices. It easily keeps my phone powered through long days of travel or work without needing to recharge it often. The magnetic connection is strong and makes wireless charging simple and convenient, especially for phones with MagSafe. I also like the sleek metal design and the LED display that shows the remaining battery percentage, which makes it easy to know when it’s time to recharge. Overall, it’s a dependable and well-designed charger that provides plenty of power when I need it most.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Portability

    Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and I love the wireless charging! This charger can charge my phone multiple times and I don’t have to remember the cords. Also fits in your hand nicely while charging.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Alex,
      Thanks for the great feedback! We're glad the compact size and wireless charging are making life easier. Being able to charge multiple times without cords—and still fit comfortably in your hand—is exactly what we designed this power bank to do.
      If you ever need tips to optimize performance or care, we’re happy to help!
      --Energizer PowerPacks Service Team

  • Pros mentioned:
    Charging speed, Portability

    Rated 4 out of 5 stars

    Good Magnetic Power Bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good magnetic charging bank for the price. Weighs about the same as an iphone and pocket size. Charges devices quickly.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi PLee,
      We’re thrilled to hear the magnetic power bank is hitting the mark for you! Its slim, iPhone-like weight and fast charging are exactly what we aimed for—power that fits right in your pocket without slowing you down.
      Let us know if you ever need tips to get the most out of it!
      --Energizer PowerPacks Service Team

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Highly recommended fast charger.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Energizer wireless chargers, I got another one for my husband. 10000mAh can be used to charge multiple times on a single charge. Very convenient and easy to use. No wire needed. It’s a nice and useful gift for the season.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We’re thrilled you’re enjoying the Energizer wireless charger! The 10,000mAh capacity is perfect for multiple charges and the MagSafe feature makes it truly wire-free and convenient. Great choice for a seasonal gift—portable power always comes in handy!

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable power bank! Used it on the plane and had no issues getting it through security! Perfect for trips of any kind!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better. Not exactly as advertised but does what it’s supposed to - charge. The MagSafe doesn’t have a strong hold or line up properly.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Zach,
      We appreciate your feedback. Battery life can vary based on device type and usage, but we understand your concern. For the magnetic alignment and hold, ensure the phone case is MagSafe-compatible and free of metal or thick layers, as these can weaken the magnetic grip. If the issue persists or feels like a defect, please visit https://support.energizerpowerpacks.com/ for assistance with troubleshooting or replacement.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Perfect Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected, perfect for travel or everyday use when battery is running low!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charged Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. My phone was having trouble charging by plugging in. The wireless charging works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome power backup brick and super fast to charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than 10,000 mAh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery capacity appears to be under 10,000mAh, as it was able to fully charge a 5,000mAh phone but ran out before completing the charge of another 3,000mAh phone.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi aCustomer,
      We understand your concern. The 10,000mAh rating refers to the internal battery capacity, but actual usable power is lower due to energy loss during conversion and wireless charging, which can reduce efficiency by 20–30%. If you believe your unit is underperforming beyond normal limits, please contact us at https://support.energizerpowerpacks.com/ for assistance.
      --Energizer PowerPacks Service Team

  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Better than spec!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charging works well with Galaxy phone on table or in my pocket. Some power banks have inflated capacity ratings so I tested it: Rated 5V 6000 mAh, actually delivered 5V 35.1 Wh > 7000 mAh.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi DavidK,
      That’s impressive testing! We’re glad to hear the wireless charging works well and that the actual delivered capacity exceeded expectations. Our ratings are based on nominal voltage, so your measured watt-hours confirm strong real-world performance. Thanks for sharing your experience—it’s great to know the product is meeting and even surpassing your needs.
      --Energizer PowerPacks Service Team

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and charges fast. *******************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with a Mag Safe case for wireless charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased a different unit by a generic brand with 5,000 mAh but decided its slimmer size was not enough of a trade off. So when this 10,000 mAh unit by Energizer went on sale (for even less than the 5,000 mAh one) I jumped on the chance. It is about double in physical size and heavier but in return I have the peace of mind I won't be short of charging power. The matte metalic body is nice to the touch and helps to dissipate heat. The magnet is strong enough to keep it from separating in spite of the mass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice compact charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact unit for recharging. To use the magnetic feature you must have a cell phone case with the magnetic ring. You can also use this charger with a cord and it operates just like any other charger. Charges a phone fairly fast--not sure how much time it took, but it would probably depend on your particular phone. After charging my phone it had plenty of charge left for another device. I like the size- would easily fit in a pocket and is slim.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Gidget, we’re glad you like the compact design and magnetic feature. You’re absolutely right—the magnetic function works best with a MagSafe-compatible case, and using the USB-C cable is the fastest way to charge. The slim size makes it perfect for travel and pocket carry. If you have any questions or need tips for optimal charging, feel free to reach out at https://support.energizerpowerpacks.com/.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Best slim portable for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good price for Black Friday sale. I like that it’s slim and light in weight. I have tried similar battery packs and they can make your phone heavy/bulky. No complaints yet. Maybe the battery life isn’t as good as it says. But definitely charges my phone faster. Maybe you can get 1.5 charges out of it which is not bad for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality fast charger and the capacity is probably the best in accuracy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was going to get the slimmer version but has less capacity. So, I decided capacity was more important for me than looks and took this. Also, I am using it as a charger in my vehicle. And, sometimes, it’s hard to “pair it” with a cell phone when it has a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger has met my expectations! Easy to carry and fast charging, it's been my go-to for short and long distance trips and when I forget to charge my phone overnight. Getting these as gifts for close friends this upcoming season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little power bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery banks are battery banks, right? Well, true, but the sturdy construction, features and price of this product is on point, so much so I bought a few more for gifts this year. The wireless charger works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insaw thisnon sale and had to buy it. I commute usingpublic transportation for a few hours daily and this is the most convenient way yo get a charge and it is small enough to keep in any laptop accessory bag.

    I would recommend this to a friend
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