Questions & Answers

Q: QuestionWhat is the wireless power provided for phones?

• A:Answer The wireless power delivered for phones is up to 15W.

Q: QuestionDoes this charger have overload protection?

• A:Answer Yes, this charger has overload protection.

Q: QuestionCan I charge my earbuds with this charger?

• A:Answer Yes, you can charge your earbuds with this charger.

Q: QuestionDoes this charger support horizontal charging?

• A:Answer Yes, this charger supports horizontal charging.

Q: QuestionWhat devices are compatible with this charging station?

• A:Answer This charging station is compatible with iPhone, Samsung, Motorola, Nokia, Smart Phone, Earbuds, and Watch.

Q: QuestionIs there an indicator to show the charging status?

• A:Answer Yes, there is a convenient charging LED indicator.

Q: QuestionWill this charge Apple watch 7 and Iphone 13?

Asked 2 days ago by Kash52.

Q: QuestionWill it work for iPhone 17 Pro Max?

Asked 6 days ago by Anonymous.

• A:Answer Hi Customer, Yes, it can be used, but with limitations. Even though the iPhone 17 Pro Max supports the newer Qi2.2 standard, it is backward compatible with standard Qi chargers. This means the phone will charge on this Energizer charger. However, because this model is Qi‑certified (not Qi2/Qi2.2), charging will be limited to standard Qi speeds, and it will not take advantage of Qi2.2 features such as improved magnetic alignment or higher efficiency. For best results, make sure the phone is centered on the charging pad and avoid thick or metal cases, as alignment is more important on non‑magnetic Qi chargers.

  Answered 5 days ago by Energizer PowerPacks Service Team

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Q: QuestionWill this charge my beats pro 2 earbuds

Asked 1 month ago by Al.

• A:Answer Hi Al, Yes, it can charge your Beats Pro 2 earbuds as long as the case supports Qi wireless charging. Just place the earbuds on the wireless pad section of the charger.

  Answered 3 weeks ago by Energizer PowerPacks Service Team

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Q: QuestionI just recently received my charger. I put my airPods on there and it seems like that’s just fine but when I put my watch on there, I went to take the watch off and almost burnt my hand. This is not supposed to happen correct it’s hot to touch any suggest

Asked 2 months ago by AngieW.

• A:Answer Hi Akel, Wireless charging always produces some warmth, especially with watches because of their small coils. However, getting hot to the touch or close to burning your hand is not normal and indicates abnormal overheating. Please stop using the watch charging pad and contact our support team for assistance or a possible replacement: https://support.energizerpowerpacks.com/

  Answered 2 months ago by Energizer PowerPacks Service Team

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Q: QuestionWill this work with IPhone XR? What connection cord does it come with?

Asked 3 months ago by Vicki.

• A:Answer Hi Vicki, Yes, this charger works with iPhone XR since it supports Qi wireless charging. The package includes a USB-C cable for connecting the charging station to a power adapter (adapter sold separately).

  Answered 3 months ago by Energizer PowerPacks Service Team

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Q: QuestionIs there a way to keep green led light coming on when phone is charged. It woke me up the first night and could not get it to stay off.

Asked 3 months ago by Frec.

• A:Answer Hi Frec, Unfortunately, the green LED indicator is built into the design and cannot be disabled. A simple workaround is to place the charger in a less visible spot or cover the light with a small piece of opaque tape to block the glow at night.

  Answered 3 months ago by Energizer PowerPacks Service Team

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Q: QuestionWill this charge AirPods 2nd gen and AirPods 4?

Asked 3 months ago by Amelia.

• A:Answer Hi Amelia, Yes, this charger will work with AirPods 2nd Gen and AirPods 4 as long as their charging cases support Qi wireless charging. If the case is MagSafe-compatible, alignment and charging efficiency will be even better.

  Answered 3 months ago by Energizer PowerPacks Service Team

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Q: QuestionDoes it work with Iphone 14 and 13 ?

Asked 3 months ago by Meggs.

• A:Answer Hi Meggs, Yes, this 3-in-1 foldable Qi-certified charging station works with both iPhone 14 and iPhone 13. It supports Qi wireless charging and is designed for iPhone, AirPods, and Apple Watch. For best performance, use a MagSafe-compatible case to ensure proper alignment. --Energizer PowerPacks Service Team

  Answered 3 months ago by Energizer PowerPacks Service Team

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Q: QuestionDoes this charge and IPhone 8, and if so does it work with a case or not?

Asked 3 months ago by Bittner.

• A:Answer Hi Bittner, Yes, the charger works with iPhone 8 since it supports Qi wireless charging. It should also work with most standard cases, but very thick or metal cases can interfere with charging. For best results, use a slim, non-metallic case. --Energizer PowerPacks Service Team

  Answered 3 months ago by Energizer PowerPacks Service Team

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Q: QuestionWill this work with Iphone 17 & airpod 4 generation?

Asked 3 months ago by Nicole.

• A:Answer Hi Nicole, Yes, this 3-in-1 Foldable Qi Certified Wireless Charger will work with iPhone 17 and AirPods 4th generation, as both support Qi wireless charging. Just make sure to position them correctly on the designated charging spots for optimal performance. --Energizer PowerPacks Service Team

  Answered 3 months ago by Energizer PowerPacks Service Team

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Q: QuestionWill this charge an iphone SE 2nd Gen?

Asked 4 months ago by StNick.

• A:Answer Hi StNick, Yes, the 3-in-1 Foldable Qi Certified Wireless Charger will work with your iPhone SE 2nd Gen since it supports Qi wireless charging. Just make sure the phone is properly aligned on the charging pad for best performance. --Energizer PowerPacks Service Team

  Answered 3 months ago by Energizer PowerPacks Service Team

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Q: QuestionCan this be used for iphone 16e?

Asked 4 months ago by Audioiphile.

• A:Answer Hi Shorty, Yes, this 3-in-1 foldable wireless charger is compatible with the iPhone 16e. It supports Qi-certified wireless charging up to 15W, which works with all iPhones that support wireless charging. Just ensure you use a USB-C PD adapter (20W or higher) for best performance. --Energizer PowerPacks Service Team

  Answered 4 months ago by Energizer PowerPacks Service Team

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Q: QuestionHey why is my AirPod not charging

Asked 4 months ago by DicksonA.

• A:Answer Hi Redisfire, sorry to hear about the issue. If your AirPods aren’t charging, please check these points: Make sure the AirPods case is placed correctly on the charging pad. Remove any thick or metal case that may block wireless charging. Confirm the charger is powered and the LED indicator is on. If the problem persists, it may be a product defect. Please contact us for assistance at https://support.energizerpowerpacks.com/. --Energizer PowerPacks Service Team

  Answered 4 months ago by Energizer PowerPacks Service Team

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