“Hi I just got an Epson eco tank printer today it's an et 4800 I had to return the last one same model It was under warranty. I have a black line at the top of My documents that I scan. Its only when I scan. Or copy. Please help”
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Hello Kinnyr90. We recommend visiting our official Epson Support page and looking at the "Solving Scanned Image Quality Problems" section in the User's Guide for the ET-4800. You can take several steps to resolve a black line issue in your scans. If the problem does persist, then please contact our Technical Support team directly, and we should be able to help you out over the phone. Regards, Kevin - The Epson Team.
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