“Why am I unable to find the event manager software to dl in order to scan, Ive searched and tried several to no avail. Both my laptop and my phone show this printer/scanner installed and I am successfully printing but not scanning?”
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Hi paula, Have you installed the Epson scanner driver? It is necessary even if you plan to use WIA or ICA to scan from a computer. Regarding your phone, which app are you using? You can use the native AirPrint app on an iPhone, or the Epson Smart Panel app on either Android or iPhone. Please visit the Epson support site for the XP-4100 to see videos, FAQs and user's guides with setup and trouble-shooting tips. Regards, Mark - The Epson Team.
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