Questions & Answers
- Model:
- B11B232201
- |
- SKU:
- 3700476
Highly rated by customers for: Ease of use, Scan Quality, Size
Page Showing 121-140 of 353 questions
Q: QuestionWill this scanner work with Windows 11?
Asked by Sageorod.
- A:Answer Hello Sageorod. Yes, the V39 Photo Scanner is compatible with Windows 11. You can find the latest software available for download on our official Epson Support page. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionWill it scan slides?
Asked by Jewelfaux.
- A:Answer Hello Jewel. Unfortunately, the V39 is not ideal for scanning slides. We recommend looking at the V600, which includes a built-in transparency unit that scans slides, negatives, and film in both 35mm and 120mm formats. It is currently in stock on BestBuy's website, but please be aware that inventory can change. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionMy scanner refuses to send data. I'm using Mac OS 13 (Ventura). Easy Photo Scan "cannot connect with the scanner" or some such excuse. If no one here can answer this, how do I communicate directly with the manufacturer?
Asked by Angie.
- A:Answer Hi Angie, Call the telephone number on the Start Here poster that came with your Perfection V39 for real-time troubleshooting assistance. Regards, Dylan - The Epson Team.
Answered by Epson

Q: QuestionCan I scan a legal size document with this? If not, do you have a scanner that will scan legal size documents?
Asked by Mary.
- A:Answer no
Answered by NazihB
Q: QuestionIs this scanner wireless. Or do I need to plug it into my computer?
Asked by GegR.
- A:Answer Hello GegR. The V39 can only be connected to a computer via a USB "A to B" cable. Unfortunately, the scanner does not have wireless functionality. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionI'm having trouble scanninegwith the V39. I keep getting this error: E581-B319. Does anyone know what this means?
Asked by Angie.
- A:Answer Hi Angie, The quickest way to resolve your V39's issue is to call Epson support at the number on the Start Here poster that came with your scanner. The technician can offer real-time assistance. Regards, Mark - The Epson Team.
Answered by Epson

Q: Questioncan you print these on photo paper
Asked by PeppersMom.
- A:Answer I do not understand question this is a scanner not a printer.
Answered by KenyonO
Q: Questiona list of what lap tops it will work with
Asked by rudy.
- A:Answer Hello rudy. The V39 Photo Scanner will work with most computers running Microsoft Windows 7 - 11 and macOS 10.6 - 13. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionI want to hook the Perfection V39 scanner to a MacBook Air. It doesn't have a USB port, so I have a USB hub hooked to it. Will that provide enough power to run this scanner?
Asked by Bruce.
- A:Answer Hello Bruce. We recommend connecting the scanner directly to a USB port on the computer. We cannot guarantee the functionality, and your results will vary when adding a USB hub accessory. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionIs the V39 compatible with the surface go 3?
Asked by Mike.
- A:Answer Hi Mike, You can use the Perfection V39 with your Surface Go 3 if you switch out of S mode and purchase a USB C to USB B cable to connect the scanner. Windows 11 drivers are available at the Epson support site. Regards, Mark - The Epson Team.
Answered by Epson

Q: QuestionIs this compatible with macOS Monterey?
Asked by v.
- A:Answer M1 mac with Ventura -- In way yes - it connects - and will scan a page or 2. But the software does give trouble -does not work consistently when trying to scan a good number of phots. Same with docuemnts. Whiel with my Macmini 2014 with an intel processor running Monterey (12.6.9) - the sofware work correctly without any hiccups. so, I am forced use the scanner with this older machine or my Windows 11 laptos (it works well) !! I feel that in M1 macs - the driver works thru the Rosetta 2 converter - and the conversion is not perfect. Hence the hiccups.
Answered by M1macs
Q: QuestionCan I scan to editing rogram and then rint
Asked by Anonymous.
- A:Answer I have not done that, good scanner, i like it.
Answered by LamN
Q: QuestionWill this unit scan color slides?
Asked by BobJ.
- A:Answer Hello BobJ. Unfortunately, the V39 isn't designed to scan slides. We recommend looking at the V600 Scanner. It includes a built-in transparency unit that can scan slides, negatives, and medium-format panoramic film. The V600 is currently in stock on BestBuy's website, but please note that availability can change. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionIs this item iPad compadable?
Asked by Ianartist.
- A:Answer Hello Ianartist. Unfortunately, the V39 Photo Scanner cannot be used on an iPad, as it can only work with PCs or Apple computers. For a wireless photo scanner that is compatible, we recommend looking at the FF-680W. It is currently in stock on BestBuy's website, but please be aware that inventory can change. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionWill this scanner work with my new iMac (OSX Monterey 12.6)?
Asked by Shambles.
- A:Answer Hi Shambles, Yes it will. Download Monterey drivers for the Perfection V39 from the Epson support site. Regards, Mark - The Epson Team.
Answered by Epson

Q: Questionwill this scanner scan black & white photos
Asked by Nancy.
- A:Answer Absolutely.
Answered by Wizard
Q: QuestionWhat's the Maximum document size it can Scan?
Asked by JAM.
- A:Answer 81/2 x 11.
Answered by Wizard
Q: QuestionI just received my scanner ,however it did not come with an installation CD. Is this supposed to have a CD with it?
Asked by Chil66.
- A:Answer No/ All information is available online and is easily downloadable. Works like a charm/is fast/and friendly install. Read your instructions included with the scanner.
Answered by Wizard
Q: Questionwill this scan color negatives?
Asked by arfy.
- A:Answer Hello arfy. Unfortunately, the V39 scanner isn't designed for negatives. We recommend looking at the V600 Scanner. It has a built-in transparency unit that scans slides, negatives, and medium-format panoramic film. It is currently in stock on BestBuy's website, but please note that availability can change. Regards, Kevin - The Epson Team.
Answered by Epson

Q: Questionhow much is the ink for it and how long does the ink last
Asked by debbie.
- A:Answer No ink required. Scan to computer and then print using the computer. You must use your own copier or drop the scan onto a card and take to Wal Mart to copy to paper.
Answered by Wizard
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