The RR-600W I bought needed a firmware update; after running it, the scanner only shows a black screen that says
EPSON DEVICE
Recovery Mode
Update Firmware

I've tried updating via the Epson Software Updater but it says it's up to date. null

Question

The RR-600W I bought needed a firmware update; after running it, the scanner only shows a black screen that says 
EPSON DEVICE
Recovery Mode 
Update Firmware

I've tried updating via the Epson Software Updater but it says it's up to date. null

Epson · Accepted Answer

Hi Ryan, Call the support number on the Start Here poster that came with your RR-600W. An Epson technician can assist in real time. Regards, Mark - The Epson Team.

“The RR-600W I bought needed a firmware update; after running it, the scanner only shows a black screen that says EPSON DEVICE Recovery Mode Update Firmware I've tried updating via the Epson Software Updater but it says it's up to date.”

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