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You may not have waited long enough for the printer to configure itself. The almost always go through a lot of girations to start itself, and you can always have it clean the printhead, and it should be perfect after that. If not (and I know this is 5 days after you got it), TAKE IT BACK!
Sorry, there was a problem. Please try again later.Hello Cheryl. Were you printing a test page directly from the control panel or a test file you sent to the printer from a device? If it was sent from a device, it is possible that it had to do with the connection. If you have more details we would like to hear from you, please feel free to contact our Technical Support team by phone for assistance. Regards, Kevin - The Epson Team.
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