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Hello lad. We recommend initiating an ink cartridge change by going into the control panel for the WF-3820 and selecting Maintenance > Ink Cartridge(s) Replacement > Start. Then lift the scanner unit until you hear a click, and the carriage should slide over to replace the cartridges. If you are still having issues removing the cartridges, please contact our Technical Support team for additional assistance. Regards, Kevin - The Epson Team.
Sorry, there was a problem. Please try again later.you have to instruct the printer that you want to change the cartridges and then the machine will open up the space. go to "settings" "maintenance" then "ink cartridge(s) replacement". a screen will display that says "replace the ink cartridge(s)" - click the START button.
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